I ordered my pizza an hour and a half in advance online, it was supposed to be delivered at 2pm, I accidentally put a 3 instead of a 2 for the address, I had received a missed call from Theresa the driver, I tried to call back but there was no answer so I called into the store and they where being very rude over the phone, the gentleman then informed me she was loading up orders to be taken out and would drop mine off, my order arrived at 2:37 I was about to hand Theresa her tip when she said angrily next time make sure you put in the right address, so I put the money back in my pocket. I felt bad about the situation because I had entered one wrong number but after the man on the phone getting an attitude with me then Theresa, I was done. My pizza box was smashed and my pizza was cold and rubbery to eat, I order from this location every week this is the first time I’ve had an issue like this, but I will never be a customer of theirs again if this is how they treat their loyal customers. I will take my...
Read moreMy wife and I just ordered our dinner about 1 hour ago. I thought that it was getting a little lengthy so I called to check on my order. Some girl answered and said that she canceled my order... however I didn't leave a voicemail informing me of this, no text either even though I signed up for "text message alerts", no email either. Just a confirmation email. That was it. And a $52 charge on my card.. and when I asked her why she canceled my order?, she responded that she was the only person at the store. Horribly run business. I give them business all the time too. What a joke. Guess I'm going to be hungry tonight because they staffed 1 person all night. How's that even safe or legal either? Extremely disappointed. I will be contacting corporate management about...
Read moreI had to come inside to order because the app wasn't working properly. then they wouldn't give me the credits on my online account for over $55 00 in pizza and bread. So I ordered 2 large pizza's and 2 pepperoni cheese bread that totaled over $65.00 but since I complained, I said why can't I take advantage of these coupons on the counter. He took off maybe $9.00. You're prices are outrageous and the foods was terrible. But since I traveled 41 miles before we could even eat, I didn't know they made birth pizza's wrong. So, to recap. I was ripped off and made to eat the absolute worst pizza ever, overcharged and didn't even get my points. Never ever again will I ordered from the...
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