Panera Bread — Restaurant in Monrovia

I have the sip club membership and genuinely canceled it because of this location. The guy manager and some of the employees do not care about their customers. I never got my self serve coffee cup from online and stood there for 15 mins without being acknowledged. I asked the guy working there if he knew what’s up w the cup since the app told me it was ready. I said it so nicely and I would’ve been understanding of the situation, whatever it was but, instead i got ignored and he walked away. I waited another 10 mins and just left and got coffee and food from Mcdonald’s across the street. I then, told the Panera support on the app what happened and they gave me a credit. I go in to use the said credit and the second they notice me, the manager and the blonde woman employee started to talk badly about me infront of me. I heard exactly what they said because, I was within an earshot. I canceled my subscription to Sip Club while I waited on my food. When my food was ready, the woman didn’t even call out my name and then just looked at me. i approached and she asked me for my name. I told her and she just slams my food on the counter and just starts to help the next customer. No your welcome to my thank you or anything. Yeah safe to say this cafe doesn’t care about you. I’ve seen some of the other reviews that state the same thing too. I have a terrible taste in my mouth because of those 3 employees. The first one that ignored me could get a pass as maybe he didn’t hear me....

This particular location has all of it's windows face north or east creating a slightly darker atmosphere compared to the Alhambra location. It's an older shop showing some age on the carpet. Standard food service. Somehow I end up here often in the afternoon and the catch here is power receptacles. School kids hog all the tables with one and camp out most of the afternoon "studying" YouTube's and the like. But that takes one to know one... 6 tables have access to power and the two chairs got one off the floor. Outdoor seating is nice on the north side. But it's LA suburbs close to the freeway so heavy dust is inevitable. Discovered this "value duet" on the menu, it's pretty good value indeed. I tried the chicken noodle soup and Caesar salad. It was good. Well managed amount of dressing. Soup is salty as expected but that is perfect with the chunk of bread. Verizon 4G is just 1 bar here so you might have to go with the shop wifi here. No 5G. I was hungry so I ate the stuff.. no pix. Sorry. Parkings are narrow. Consider taking a few steps and park a...

The manager is very rude and unprofessional. He said it’s already a deal so we can’t take more off. I don’t know what he was talking about. We did an online order and requested no mayonnaise because we are allergic. When we went to pick up the sandwiches the manager told us that it was already a deal. But highly recommend not visiting this location. They are extremely rude condescending and not willing to work with the customers. Would rather drive to Pasadena where there are nice and accommodating and professional. 10 out of 10 do not recommend. Do not visit this location do not do online orders. Went back to try again to avoid the drive and wasting gas. Got an orange scone that was moist, flavorful and delicious. The kitchen sink cookie was full of chocolate some toffee salted yummyness. The new spinach bacon soufflé was ok but not as good as the old spinach artichoke one. The pecan twist if full of glaze and pecans. The experience was much better this time. They have plenty of indoor seating, parking and a...