Del Taco — Restaurant in Moreno Valley

Picture this scenario. Its pouring down rain and you're ridiculously hungry so you decide to go to your local del taco. You order your usual favorites, steak and potato epic burrito and cheesecake bites. You pull up to the window, pay for your food and start to drive off, eager to get out of the rain. Halfway home, you start snacking on your caramel cheesecake bites. However, one bite in, you realize that the bites are lukewarm on the outside but absolutely cold on the inside. Trying to stay positive, you put aside the cheesecake bites and decide to open up your burrito. Imagine the surprise you get when you realize that they gave you the wrong burrito. Instead of the steak and potato one, they give you one with shrimp, steak and rice. Okay, still trying to be positive...you try to take a few bites of your burrito because you're hungry. The burrito tastes HORRIBLE. You dont turn the car around because it's raining heavily and you're too far away now. You want to call in to complain and demand a refund BUT you realize that the uninterested cashier at the window didnt bother to give you a receipt. Doesnt this sound like such a terrible experience?Yup, I thought so too when it happened to me less than 10 minutes ago. If it weren't for the rain, I'd drive back and demand to get my money back. I really hope someone from staff management reads this. Serving undercooked food is one thing, but serving undercooked food AND the wrong order? That's a little bit too much. Take better care of your...

I have always loved Del Taco and have never had a bad experience until now. This is the first time I had been to this particular one and I will never go back. We waited in the drive through for 30 minutes. We were the second and last car in the line, there was no one in the parking lot. Granted 7 minutes of our wait was the car ahead of us. We finally get to the speaker and order. The person read it back completely wrong. Repeated the order again and it was read back correctly this time. Spend 20 min getting to the window to see the world's slowest person working on our order. It was like watching a video in slow motion. We get our food a few minutes later and nothing is marked. We have no idea what is what, everything looks the same wrapped in silver. My husband starts to eat one of the burritos and the steak is burned to a crisp, the cheese is old, and he cant eat it after 2 bites. Mine isnt even wrapped shut. My burrito is basically a big messy taco. To add insult to injury, ice cold fries, old tea, and flat coke. I've never seen such...

A new guy works there I have been going here for years I go here 3 days a week and this guy was so rude so so rude I will not be going back here that's how rude he was. I asked him for a chicken taco when I got to the front I saw that the chicken tacos were 3 for basically the same price, I told him that I wanted to change my order and that maybe he should mention that so they can get more business he had a really big attitude and told me that it was my problem and that I should pay more attention when I'm in drive-through and that is not his job to inform me of any specials, I was like wow calm down he continued to yell at me and tell me how is my problem it's my problem I had to yell back and tell him to stop yelling at me and to just give me my order. I really can't believe that this guy was arguing with me and the drive thru over advertisement for his...