MOD Pizza — Restaurant in Morgan Hill

At one point, probably 4 years ago, this was my favorite Mod location. I originally gave it a 5 star review. It is no longer worthy of that rating. Today will likely be my last time visiting this MOD location. As always the food quality is good. That’s what I gave them stars for. Mod has their food supply chain locked down. Unfortunately, the service has been severely lacking the last 4 visits over several months; terrible attitudes, short, rude, and generally completely uninterested in providing service. The lone exception on this visit was the person helping, but she looked like she’d been worn down by months of working in a terrible situation. The other 3 crew members were more interested in playing with and killing some sort of insect that was running around on the floor in the food prep area. The new assembly station layout continues to be a disaster; cross contamination of ingredients is unavoidable and I’m surprised how many crew members have trouble squeezing their hands into the tiny bins. A lot of food seems to end up on the floor instead of on pizzas. The overall cleanliness of the lobby and restrooms was below that of the average high gas station bathroom; quite literally the men’s room looked like it hadn’t been cleaned in weeks, and they have some sort of a water leak because there was standing water on the floor. I visit a lot of MODs, and I love their product, but at least the stores in California seem to be heading pretty steadily down hill. I hope management takes notices and is able to turn the culture around. MOD used to be a cool place to go while...

🚨 PSA: Ricotta is BACK and I am not okay—I’m euphoric. I practically sprinted to MOD and built a masterpiece that would make Michelangelo weep. Picture this: red AND white sauce. That’s right, I went full sauce renegade. Don’t knock it till you try it. 🍅+🧄=❤️

Next up: glorious, creamy ricotta—back from its mysterious hiatus like a rockstar on a comeback tour. And then? Oh baby, we pile on the pepperoni and bacon like it's a flavor security system. 🛡️

Roasted red peppers and garlic roll in like the supporting cast of an Oscar-winning film. Then—just when you think it’s over—mushrooms drop the mic. 🍄🎤

This, my friends, is the pizza equivalent of a power ballad.

There is method to my MODness. For the love of MOD, get creative. Get wild. Get sauce-happy. And if your toppings get judged? Don’t get mad—get MOD.

💥 10/10 would chew...

Clearly, I’m an outlier here but ooofff 2 stars is generous at this point. This location in particular has gone down hill in terms of service and portion which is SO annoying given the perk to going to mod is unlimited toppings. The only saving grace is it still taste decent. It’s so uncomfortable having to ask for more of every topping you choose. Sorry…can I have more than a 1/4 cup of cheese? Sorry, can I have more than 5 slices of pepperoni? Sorry can I get more than 3 mushrooms? And even then they’re only adding 1-2 more. The guy helping us actually had the audacity to correct and scold me because I asked for red sauce AFTER pesto. I’m not usually a complainer, if we’re eating out as a family of 5 Im prepared to spend more than I’d like but spending $65 for half the portion of toppings we used to...