Came in today excited to order some carne asada fries and found out they sold papusas I wanted to give it a try but sadly was extremely disappointed with my food. During the wait for the food I overheard them talking about my papusa as if they had run out of certain supplies it seemed and kept staring over at me and my partner I felt something had went wrong and considered going to ask if something was wrong but I trusted them but they failed to communicate with me the whole time .I ordered a papusa queso & chicharon when I got home I found there was absolutely no meat and the carne asada fries had extremely poor presentation , the avocado was very bruised with gray and black markings only 4 literal pieces of jalapeños. I had to drive all the way back to ask for a full refund and while already being very frustrated with the food the lady helping me made matters worse she greeted me with attitude and was very condescending, she kept rambling on to me about how I looked young and insisted that I listened to “her advice “ ive worked in customer service for 4 years now of course i deal with angry customers from time to time or deal with a refund and the way she handled it was very immature and unprofessional I only asked for a full refund because of how unappetizing the food was and paid 6$ for basically a quesadilla. She was very difficult trying to show me her unopened avacados to show me “how fresh they were “ the interaction lasted almost 10 minutes because of how much she kept trying to lecture me overall very disappointed and unsatisfied with this place and visit , I was hoping to keep supporting this place but after the way I was treated today trust I will not be back and don’t recommend to anyone unless you want to pay for overpriced unsatisfying unappetizing food . I wish I had taken a picture of the food to share but I’ve seen similar reviews already saying they also had no meat in...
Read moreThe man behind the counter was courteous and helpful, service was pretty good but the dining experience and food was well overpriced and very little of it. Firstly be prepared not to get any chips and salsa. Secondly we ordered a kids bean and cheese burrito it came out to $7.98 à la carte. We ordered our carne asada fries to go but thankfully we ate it in-house only to realize it was not going to be near enough food, the container was scantily filled with french fries, a couple of squirts of cheese and crema and teeny tiny little specks steak bits at $13 before tax and tip. I would have sent it back but it was 2:00 in the afternoon and we were hungry and needed to get back on the road. I would skip this taqueria and opt for any other place in town. But two stars is because the staff were very...
Read moreI use to always come here and the food really good. Last night I ordered 2 burritos and asked for no sour cream because I am allergic to sour cream. I confirmed receipt said no sour cream and double checked with lady at register. I came home and started eating and felt sick. I opened burrito up and there was sour cream. I called and they were closed I guess cause they didn't answer. I called back this morning and they hit told me he was sorry for putting sour cream but cannot refund because he is not the owner. He said the owner only there early morning to call back early morning. They just opened! I am very disappointed as this place was my go too place. I've been in bed all night and all...
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