Wendy's — Restaurant in Morganton

This particular Wendy's is terrible 😔 my family has been here many times as my small children enjoy a biggie bag at dinner or French toast for breakfast. We have come here many times at breakfast and they either do not have in stock what they promote or something is frozen...... The other day my son had to go to the ER so we stopped yet again just to see if he could get a bite while sitting in the hospital. He wanted the newest promotion, English muffin, egg and bacon. They told us that the English muffins were frozen, hmmm ok toaster maybe 🤔 so we decided on something else. We got to the hospital and first bite my son was disgusted and tbh so was I. We went back to the Wendy's afterwards to return the sandwiches in hopes that maybe they can just switch it out for what we originally wanted, assuming the English muffins would be defrosted. I tell the lady at the window very nicely that hey we are the potato wedges we just did not care for the sandwiches, can we please just switch them out, I don't want my money back or a whole new meal, just a different sandwich please! She immediately gets an attitude huffs and puffs, then says "well do you have a receipt" I said yes mam it's in the Wendy's bag that I'm handing you with the Wendy's #1 sandwiches that I'm holding out to you! She snatches the bag, walks away, comes back and says, "well whatchu want then" I said how about the English muffin sandwiches that we originally wanted! She says "the English muffins are frozen" um idk about y'all but I know bread defrosts very fast, so y'all just decided to never pull them out and told people all morning that they are frozen🤔🤔 So I said, ok we will just do it on a crescent thank you! She huffs and puffs walks away then has another person give us our sandwiches, this guy's never once apologized for the inconvenience or her nasty rude behavior.. then she storms out of the side door, hops into her White Catolac truck still with an attitude! I mean my God if you don't like your job, don't work! Being treated so disgusting because your having a bad day or don't like your job is not ok... I pray and Hope...

update

42 minutes. No it’s not a Danny Boyle film, it’s how long you’ll wait if you go through the drive thru at this Wendy’s. 3 years later (from original review), and not much has changed. This is place is still slower than frozen molasses dripping off a crawling sloth in Antarctica. I honestly do not know how this place is still in business. I arrived at the drive thru at exactly 5:00 pm, didn’t get to place my order until 5:32 (only 3 cars in front of me at the time I entered the drive thru queue), and didn’t receive my food until 5:42. I would’ve left, but my pregnant wife insisted upon Wendy’s. Next time, I’ll drive across town to the other location and avoid this cesspool of a restaurant. It’s an embarrassment for Morganton, Wendy’s, and restaurants as a whole. The place should be razed and used as a parking lot for Arby’s next door.

Do you know what fast food is? Because the people who work at this establishment don’t. I walked in on a Thursday night, nothing special, just the middle of December. I walk in, there were three customers in front of me: a single man, a couple, and another single man. I noticed that the kitchen and the area behind the counter seemed fully staffed (1 cashier, 3 prep cooks, a manager, 1 person working drive thru, and at least 2 more on the grill). Despite this, it literally took 7 minutes to take the first customer’s order, 6 minutes for the second, and another 8 for the last customer in front of me. After 21 minutes of standing in the lobby and not even having ordered yet, it was my turn. 10 minutes later, I’m finally receiving my food, and white it tasted just fine, I began to wonder if it was worth it. The answer was a resounding “no.” With 10 other restaurants on the same stretch of road, all within a mile of this Wendy’s, it’s clear that I won’t be visiting this establishment again. I would give this review 0 stars, but the food was decent and the newly renovated restaurant is...

As we pulled into the Wendy's drive-through, a strange feeling came over us. We pulled up to the first speaker, and that's when we heard his voice for the first time. At first feeling uneasy with the man behind us, we were quickly relaxed. We instantly felt a connection with the speaker. As we quickly shot out each of our orders, he put them in the system flawlessly, keeping up with ease. We pulled forward to the window. when the window came open, I saw the employee of my dreams. His flirtatious eyes, and tropical necklace invited us in. I could feel his good vibes resonating through his slight smirk. He welcomed us, handing us our drinks in exchange for a credit card. He disappeared into the depths of the restruant, leaving us awe-struck. We excitedly awaited his return with the rest of the food. He would leave and come back multiple times, as if singlehandedly operating the restruant all alone. Even then, he still made it look easy and effortless. When he handed us our food, we were delighted. He smiled, and all worries we had were eased. As we peeled out of the Wendy's, we were joyous. The raw experience of the Wendy's drive through made it worth it. The food was delicious, as if crafted by a god, with addicting chicken nuggets and scrumptious french fries. As we finished, we discussed turning around and going back, as the experience was just amazing, and we hoped to see the dreamy employee again. But alas, distance is what makes the heart grows fonder. 10/10 the best Wendy's I've...