Handel's Homemade Ice Cream — Restaurant in Morrisville

previously have had great experiences at Handels Morrisville, but not today. I wanted to get a medium cup ( so I can get 2 flavors) however, because of my ocd, I asked if it could be put into two cups so the flavors do not melt together. I was told this is not possible and it's a company policy (which I still do not see how this would hinder the company, they are still giving me the same amount of ice cream). I was then told that they could give me the medium with both flavors and then I could personally separate it. I asked for clarification as to why this could not be done in the first place and then finally said well I would like to do the (separate it myself, still triggering my ocd but it is better than nothing). I was then told no that would be defeating the purpose. out of stress and anxiety, I just got one flavor. I asked to speak to the manager who was so condescending, stated that "well it must just be a miscommunication" and that they could SELL me another cup (discriminatory that I have to pay extra because of my ocd) and I could separate it personally. However, she never apologized for this, nor offered a SOLUTION (what a manager should do) and instead acted as if there was nothing that could be done about it now (not even offering to charge me for a another cup so I could get my other flavor). I have never felt so disrespected and discriminated against from a company. I left and saw all of the teenage employees staring at me...

I’ve been going to Handles for several years. Lots of flavors to choose from, which is nice but it doesn’t taste as homemade as I remember and like. I remember them tasting more high end- creamy with fresh ingredients. The last 3 times it was kinda like grocery store ice cream, which isn’t bad necessarily but not what I was looking for. The apple pie was overly cookie-ish with little bits of apple and the cinnamon/spice I’d expect to get in an apple pie was kinda lack luster. The strawberry cheesecake had syrupy strawberry swirl not real bites which I guess fits but there just wasn’t a good balance cause I wanted more actual bits of strawberry and surprisingly I thought the cheesecake chunks were too big making it overpowering and the could of blended into the base better- think Blizzard but even a blizzard has better strawberry mixed in.

I have given it a good try, just not my cup of ice cream anymore. My sentiments are the flavors are out of balance and underwhelming. Except maybe the Peanut butter chocolate but in my opinion most versions of that flavor anywhere are good. That flavor was alright but sadly, I’ll be looking for something more exciting like gelato where I can sit and...

Reminds me of my fondest childhood memory of ice cream magic. A dairy farmer decided to open up the only place like it that I have ever seen to date. This ice cream is soooo good. Go watch the people take their first taste, they all moan yummm, or say oh wow...this is good. The incredible flavors, the choices, the texture, the person that makes the ice cream takes pride in his creations, justifiably so. The people that work there are really nice. I was so blown away by the ice cream, the portion size and the words that came out of my mouth when I did not know what size to expect. I do not think I have ever said to anyone "Okay that is good, stop there..." and hear this is a small. When does that ever happen, right?! They skimp at nothing as stated in the bio. Ingredients, quality, taste, or size. Everything is made fresh daily and if you have never had anything like that, you are in for a treat. The price is worth it and pretty much standard these days for homemade ice cream. I have seen scoops much more expensive elsewhere, and that includes the grocery store where it is not fresh made and it is nothing like this. I would give it 10 stars if possible. Best ice cream I have had...