2/2 I ordered 4 2 topping pizzas online for car side delivery. That was at 5:26. I received order confirmation that the order would be ready between 5:50 and 6:00. We pulled into the parking lot at 5:52. Entered our arrival. At that point our pizza was still in prep mode. We sat waiting until almost 6:15 and the status never changed. We received messages stating that it would be another 10 minutes. That it was almost ready. All of this was untrue. I finally went into the store at 6:20 and was told that our order was not even assembled! I had 3 teens waiting for dinner. This was a special night with a treat. I cancelled our order. No apologies were made. I have never ordered Dominos and have no desire to do so after this experience!! VERY POOR CUSTOMER SERVICE. The only reason there is a star is because a rating...
Read moreWent to go pickup our order we only had 100 bills on us lady at register on April 3 at 630 pm said they couldn't take a 100 dollor bill that is fine no prob but she was very rude to my wife just had a very poor customer service I understand things are stressfully right now but customer service should always on point then after we went to the gas station and broke the bill down she was still very rude to my wife and there was absolutely no reason for this behavior 😡 when you do customer service you should always be respectful to your customers no matter what is going on in your life ..we didn't do anything all we wanted was to get food for ourselves and our kids .. didn't know we would have a bad experience with bad attitudes on such a...
Read moreWe so far haven’t had any issues! The delivery driver Aaron did grab the wrong order but as soon as I informed him he went back and got our correct order and gave us a free Diet Coke!! He did an amazing job though and apologized profusely I don’t know if other people would get mad or upset but I wanted to assure him that these things happen and it’s no big deal at all I’m just happy we got our order!!! Sometimes mistakes happen and all you can do is put a smile on your face and not let it ruin your night!! If you see this Aaron hope you have an amazing night and thank you for our food!! You made this pregnant mama very happy as soon as I...
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