Gus' Mt. Clemens Coney Island — Restaurant in Mount Clemens

This is what was on Facebook Today Jan 4, 2018 at 11:45am I was inside Gus's Coney Island in downtown Mt. Clemens having coffee. There was maybe 10 customers at best. When a man who was also eating his meal, not to far from me, occasionally made a loud noise (it was obvious he had some form of a disability) and let me point out that not one customer complained or seemed bothered by this man just sitting with his paid meal until he made a loud noise. Lisa, a manager, approached him angrly and with purpose. As she walked she was saying "thats it your outta here." She was the one that had a problem. It was clearly obvious she was annoyed by him. She approached telling him to shut up stop being loud, stated she was kicking him out, and that he had to leave. Thats when the dishwasher came out and the waitress Dawn came out and they all surround him. Lisa states to put his ice cream in a to-go container and you can hear he is upset because he had it in a bowl. He paid for it to eat inside and now they are packing him up. He is clearly confused. Lisa walks away after she starts the trouble and Dawn the waitress stays near to antagonize him. She is telling him to shut up and to leave when he stands to ask them to move the table. He was a large bodied man and needed help getting out of the space. The diswasher is seen talking to a customer saying "see him" right outloud in front of the man who is upset. Finally the customer leaves. I could hear Lisa the manager talking outloud for all to hear as she stood behind the counter a distance from my booth as she talked about the man who she states allegedly has breakfast there often then leaves to drink alcohol and then comes back for lunch and so on.

Ok, no, this is not ok EVER!!. What the staff at Gus' Coney Island did today to this paying customer was a violation of his civil rights and freedoms. I am appalled. It was clear he had some form of mental handicap. What if this was a mom with a loud toddler throwing a tantrum or a man with Autism and you've just surrounded him closing in. Woah. Do you throw them out too? What if he had a weapon and your staff put us all in danger because yeah, thats the world we live in.

I felt violated for him.

After he left the waitress Dawn approached my booth standing over me all to close proceeded to ask if I had it on video. "Hell yeah I do."

I'm thinkin if this goes south and something happens to me I want my family to know what happened.

"O no no no" she said you cannot video this because we do not want another viral video out there.

To late!

Thats when I made it clear to this lady, who had just harrassed a innocent man who was not bothering anyone, that I could video any time any thing I chose and she couldnt do a dang thing about it. That I was a customer just sitting in a booth over here not causing a problem and that she was not my waitress and had no business coming to me and for her to leave me alone and get the hell away from my table. I got loud when I said it.

Nobody kicked me out!

I complained to Lisa the Manager as I paid at register on my way out. I've come to Gus's since I was 9 yrs old. I grew up in Mt. Clemens. I was treated so badly today and how horribly I witnessed their staff treat this man today I will never come back again.

People should know its not the customers its Gus' staff that causes the issues and the owners should correct this problem...

I'm giving this place a 2 star only because the customer service was good. My husband and I went for a late dinner (7:00) we were tired and hungry . I was in the mood for a good hot bowl of lemon rice soup . The soup came and it was cold ! So I told the very nice waitress "I hate to complain , but my soup is cold " and honestly did not taste very good, but I thought well maybe because it was cold .. she brings another bowl (you'd think this time it would be pipping hot) nope ... it wasn't cold but it was room temp!!! Still tasted like chemicals or something so I didn't eat it she brought our dinner and she asked how the soup is I said still not hot, but it also tastes wierd and I don't want it . she apologized took it back and took it off the bill and said "we have a different cook and she's from the 23 mile and to be honest your chicken does not look the way it usually is cooked " ( i thought it looked very plain myself but thought welp me try it ) I ordered the Greek chicken gyro platter) ok the chicken was VERY bland !!!! Not to mention sliced and put on top of cut pita triangles with the tomato and onions choppped along the side ! Ummmm gyros are supposed to be eaten inside the pita with the onions Tomatoes and cucumber sauce. Not this one! Then the rice .. the red sauce was soooooo NASTY !!!! It was like spaghetti sauce with canned garlic oregano basil stewed tomato ewah 😷and my side Greek salad was a opened bag of pre mixed dole salad mix with 2 tomato wedges nothing else in it ! No olives no feta no cucumber no onion that was NOT a Greek salad! I could Make my own food better than that! I didn't complain to her because that's not how I am, but instead I'll just warn others ! They need to kick that cook to the curb ! NASTY !!! Save your money there are better coney places with better "Greek specialist" (so they called my platter that) lol that was no Greek specialty...

Worst Coney Island I have ever been to, and I was doing carry out. I should have known not to order anything when I walked in to a completely empty restaurant at 6pm on a Sunday. Wayyyyy too over priced for the quality of the food. $45 on four coneys, chili cheese fries, cheese sticks, a shake, chicken tenders and two sandwiches. The coneys were literally the worst coneys I have ever had. And that is without exaggeration. Took one bite and had to force myself not to spit it out. So I went to try my chicken strip pita, my bread was soggy from the pickles and the lettuce was old. Needless to say, I didn't eat that either. My cheesesticks were awful. The breading was too thick and the cheese was just like string cheese, not melted at all, and the marinara sauce tasted as if someone put cinnamon in it. The fries were undercooked and somehow also managed to be soggy. I did enjoy my shake and chicken tenders. But I suppose it would be pretty difficult to screw up blending ice cream and warming what tasted like the store bought tenders I can buy from the freezer section at Walmart. The most bothersome part of this whole experience, was the fact that it was an empty restaurant and the three waitresses spent their time gossiping in the front and complaining about who doesn't get to go to whomevers wedding, when they really should have focused on the restaurant itself. The floors were dirty, tile at the bar was shifted, the windowsills were dusty. The lack of care in the FOH, made me worry about the BOH. My favorite part of this establishment, the action figures and window drawings. That was the main reasoning we even went to this particular coney island. That and reading all of the great reviews. Very disappointed. We...