Hardee’s — Restaurant in Mount Jackson

We were traveling through and decided to have an early lunch at this Hardee's, during the week in July, 2023. There were not many people inside when we were there, although it got real busy before we finished and departed. I commented to our cashier how quiet it was inside. The women at the register told us how they had been slammed all morning and how it was nice to slow down just a bit for a break. We ordered a couple of Mushroom Swiss burgers, one as a meal, and one extra. We would share the fries and drink. We didn't want to eat too much, while traveling. The food came out quite quickly (which isn't what happens at most supposed fast food places anymore) and we sat to eat. The food was good and without a doubt, also better than most fast food burger places we have been to anymore. It also came out quickly, again, unlike most fast food places anymore. As we sat and ate, I noticed that the women who took our order was taking advantage of the quiet time. She first came out and did a quick sweep of any trash on the floor. Then she came around with a bucket and wiped down every table not being used at the moment. And most tables didn't look dirty. But she did it anyway. This made an impression on me. This young women was doing a fantastic job. Just as she finished, people then started coming in again. So she went right back into service mode. I was impressed. I wanted to tell her thank you and that I had noticed her work ethic. But the line just grew and grew. So I didn't get the opportunity. But as I write this, I pulled out my credit card receipt and it had the name "Cashier Cheyenne", on it. I'm guessing that is her and wanted to say thank you to her for doing such a good job. Anyway, this Hardee's seemed quite clean, and the cashier's efforts that I witnessed just affirmed that. I don't know if I'll ever stop in Mount Jackson or at this Hardee's again. But after this experience, I would not think twice about stoping in again. Unfortunately, there are not many (supposedly) fast food places that I would say that...

On 1-18-25 I was traveling up 81 and I stopped at the Burger King in mount Jackson. But as I parked and looked up I seen Hardee’s just up the road so I said to myself I haven’t eaten Hardee’s in over 20 years so why not. WELL. I went to the Hardee’s and when I walked in holy hell. I seen stuff all over the floor. Old food, dirt, napkins. So I went up and ordered and well that was debacle it took 20 minutes for me to get my food, and when I got it was cold. So I got my food and went to sit down and every table had stuff on it. I said I don’t work here but let me go get a damp napkin and wipe it off. So I got sat down and was eating my sandwich and k just kept noticing stuff everywhere I mean this is the dirtiest restaurant I have ever seen. I’m not sure they even own a broom. Plenty of employees were there but I didn’t see one cleaning anything! So k finished my meal and left and I will not go back. That was a complete letdown for it being such a newer building and business. And their bathroom holy hell it was disgusting again stuff all over the floor, trash can full. Toilet was filthy. Whoever owns that restaurant really needs to visit it and find out why it’s in that condition. And it was around 2 in the afternoon and you have to have the exact amount for your meal cause they can’t give change. So I used my card but still a fast food place should be able to make change. They only owed $4 in change and couldn’t do it.. it was a very bad experience at this restaurant and I hope that the owner(s) can get it cleaned up before it gets other issues from all the trash and food laying around. I have pictures to back up my story and this was just my personal experience but very disappointing to see a newer place in that condition. I must mention that there was people there before me and it took me 20 minutes to get my food so they had to be waiting 30+ minutes to get theirs and then a gentleman came in after me and he had to wait. I counted 5 employees there but the turn around times were still awful. I give this...

We went to the drive through… there were only two cars in the parking lot (we were the 2d) place our order, pull up to the window.. We are greeted by a young lady lips full of studs along with the matching nose ring… she takes my card, runs it and as we’re are sitting there (no other cars in the lot) she says can you pull forward? We are waiting on the fries…. So after a 3-4 min wait, she comes out with a small back and says here is your food… I open the bag and the order of fries on the top were luke warm.. I call out to her and tell her the fries are warm and that she had us pull ahead and wait because they were cooking fries.. She says as”Oh, those must have been the old fries that were sitting out..” “Would you like different ones? She comes back out with a small order of hot fries and I’m holding the medium box of fries that you could count. The number of fries.. the container was less than half full. I said this is a medium order of fries??? She nods and says yes… I shake the container.. and say this is a medium order of fries? She again nods and says yes… I said then why are there more fries in the small than the medium container? She says is there anything else??? We pull away.. I open my chicken sandwich and the breast is cooked to the point that one end had started to turn black.. then we realized she never gave us our drink with the combo. The wife’s cheeseburger tasted like it was cooked that morning… On the upside, I could definitely tell the chicken was not undercooked and she did go back in the restaurant and get us hot fries after having us wait for them to cook fries… Best recommendation I can offer: close the doors and train your employees.. it looked like the inmates were...