Creno's Pizza — Restaurant in Mount Vernon

If I could rate this place with zero stars, I would!.. Grab your drink, & some popcorn.. I'm about to tell you all a true story.. I was working at crenos.. I worked my as* off. I never had called off, or missed a day.. until one day, I was having some personal family problems, that were very unexpected. I was left with no baby sitter at the very last minute.. so I called in 2 hrs before my shift was going to start to inform my boss about the problem.. I had asked that it would be okay if it would be okay to be excused from the shift that day (again, mind you I had never called off before this.. so this would have been my first time..) I even offered that if I had been able to find a baby sitter that I could come in but it would be late.. I also explained to her exactly what kind of family emergency was happening, & she was very rude with me.. then right after I got off the phone with my boss, she texted me, & said that I was to never work at the cash register again.. I asked why,& she said that I knew why.. I told her that I didn't have any clue why.. she was accusing me of taking $4.81 out of the register.. I begged her to look at the cameras, & because of the fact that I stuck up for myself, I was fired!! I even called the owner, & surpsingly, he had her back as well!! (Mind you all, this was without any evidence at all but her word!) The owner even called me a "drama queen" & told me to "grow up"! I'm just in complete shock that the owner has a not once, but TWO TIME CONVICTED FELON basically running his business!!.. I have SOOO much more completely unbelievable comments that I really could add to this one, but I would be typing forever!! This place should be shut down! ALL I HAVE TO SAY IS.. NBC should still be doing the "dirty dish award" competition because that would be the only thing that Creno's would be eligible to...

Worst pizza place I have ever been to!..the kid behind the counter couldn't get off his phone long enough to get our order right...when the pizza wings and salad came out everything was as cold as the salad. Wings were so undercooked we had to ask for them to be recooked 3x because they were still pink and undercooked. (We did not eat the wings). When we asked to speak to a manager we were told he is too busy to deal with customers complaints. You could see one of the workers picking his nose with plastic gloves on. (Kyle was his name).the whole place stunk of rotten nasty unwashed feet...did not smell like a pizza shop at all!

If I could I would rate this place zero stars .

Pizza was burnt and cold and they would not correct it. Not even a piece was eaten from it...disputed the charge with our bank. That was the only way anything was corrected .

BZ

P.s. That one time u thought u had a good pizza and ended up...

Called in and ordered a large Stromboli, the guy failed to explain what their difference was of a calzone and a Stromboli, this is only my 2nd time ordering from them EVER. I paid $12 for literally a pizza sub… I use to help manage a pizza shop and what I got was by far from what is a Stromboli. When I called back to explain the situation, the boy who answered this time just answered with “hello” Proceeded to explain the problem and he doesn’t respond handing the phone to what’s suppose to be a “manager”. She didn’t even know what she was doing!! Tried to make me pay FULL price for what I wanted and when I told her I would pay the difference and they could have whatever I got back she got extremely rude about it. Poor communication and customer service and I will absolutely NEVER order from here again. Go to Dirkos, they’ll give you what you order and you’ll get your...