Casa Mia Restaurant (Mountain View) — Restaurant in Mountain View

By far the worst dining experience I’ve ever had. I waited over 30 minutes to be seated, and when I finally was, I was placed outside which was uncomfortably cold. I immediately asked my server to move me indoors. She said they were very busy and would look into it. Time passed with no update.

Later, I spoke directly with the person at the front—who I later learned was the owner—and again requested to be moved inside. He said he would try to find a solution, but again, nothing happened. My food eventually arrived, and I made it clear that I was too cold to enjoy the meal and again asked to be moved. The server repeated she would follow up, but no action was taken.

Throughout the meal, no one checked on me, brought me water, or even gave me the check so I could leave. I finally flagged down another server and asked to speak with the manager. When he arrived, he was already aware of the situation—as I had addressed it directly with him earlier.

I left feeling completely ignored and disrespected. While the manager comped my meal and asked me to reconsider the restaurant, my answer was a firm no. I will NOT...

I’ve been here three times now, and every single visit has been fantastic! From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The décor is charming, and the space has a cozy yet vibrant feel, perfect for a morning meal.

The food? Absolutely amazing. Every dish I’ve tried has been packed with flavor, and you can tell the ingredients are fresh. I highly recommend the chilaquiles, which was cooked to perfection. Whether you're into classic breakfast fare or looking for something a bit more creative, this place has it all.

The staff are just as great as the food—friendly, attentive, and clearly passionate about what they do. It’s always nice to be greeted with a smile, and they made sure my experience was top-notch each time.

Prices are very reasonable, especially for the quality and portion sizes. It’s not often you find a place that strikes the perfect balance between quality and affordability, but this spot nails it.

If you're in the area and looking for a consistently great breakfast, don’t hesitate to stop by. I’ll definitely...

They try to sneak in a “small business fee” on your bill. This fee is not displayed anywhere on the menu.

The food is truly excellent, some of the best chilaquiles I’ve ever had. Nice location with decent parking and outdoor seating. 5 star food.

Service was ok, our waiter didn’t check on us very often and we had to track him down for coffee refills and to get the check. When he did finally come to refill the coffee he only refilled one cup (there were 4 of us) and walked away. We had to charge after him.

But why 3 stars? Service wasn’t great but most of all, they tried to sneak in a 5% “small business fee” on the bill. This fee was not disclosed or prominently displayed anywhere on the menu, as required by California law. It’s dishonest and not legal. I had to speak to the manager to remove it. Still tipped 20% to support the staff, but these hidden fees are underhanded and BS.

Just raise your prices so we know what we’re paying. It’s up to customers to decide if the price is worth paying before we order, not...