Fancy Q Sushi & Thai — Restaurant in Mulberry

The most unflavorful Thai/Japanese food I’ve ever had. I’m extremely disappointed that this place has such high ratings. If you think this is good Thai, you need to get out if Lakeland and try some much better restaurants people! Thai food is sooooo much better than this!

They gave clear soup and some sushi when we sat down. Neither looked good to me. The clear soup was like water and something weird…

The miso soup was gross, no seaweed, just green onions. How do you mess up miso soup???

The salad was missing the ginger flavor in the dressing. Who goes to a sushi restaurant for iceberg lettuce with bland French dressing? Whhhyyy????????

The sushi roll was PINK 🤦🏽‍♀️ Not seaweed paper, but soy paper. Maybe I missed that in the menu? I’ve never seen that before…. And i’m not new to eating sushi.

We had three different kinds of Pad Thai. Another mistake. The Pad Thai was also desperately missing flavor, the peanuts they gave were shoved in the corner of the plate and was literally a pinch…of the crumbs…at the bottom of the peanut jar after you eat all of the peanuts. I’m not sure that they used peanut oil either. The noodles were also not the typical noodles you would be served with Pad Thai. When the server gave me the plate the smell was bad. I’m not sure what it was, but I didn’t like it. Someone in my party said that the sauce is made of ketchup, that’s the odd taste/color. I’m not sure what it is, but this meal was disrespectful.

Almost $70 worth of food? We still left a good tip because the server shouldn’t be punished, but that was very wrong for this place to even serve this food.

Negative star.

*Restaurant response still misses the mark. As a restaurant that’s describes itself as Thai in the name, the Pad Thai, a signature dish, should be an easy A. As a sushi restaurant, I shouldn’t have to think about whether the miso soup is tasteful, I should wonder if the sushi is good and fresh. I am a foodie. This is not a restaurant I will be revisiting. Thank you for taking the time to read my...

I've been here a handful of times and I've always enjoyed their sushi. The only thing that bothers me is the customer service. Every time I have been in, they've treated me and my guests with a stoic urgency. Which, I guess is fine if you just want to be efficient and I usually let it slide as long as the food is good. I understand different cultures deal with things differently. But the lack of the courtesy and openness that you get from other restaurants just makes me feel like a bother every time. And this time was particularly bad.

Although we were seated immediately, the server dropped the menus on our table. No smile, no how are you or anything. We kind of laugh it off. When it comes time to order he seems a bit confused (and this has happened twice now when I've ordered. Is it a language barrier? I try to be as clear and simple as possible) but once again my order was wrong. But I say nothing. My mother in law however got something she didn't expect, but due to her own misunderstanding of the menu. When she brought it up to the server, he immediately got defensive and freaked out a little and blamed her fully. He looked like he was going to have a break down. He was acting very stressed and high strung the whole time and it made us extremely uncomfortable to ask for anything or say anything at that point.

He spoke very quickly and unclearly as well which also confused us and just made things more uncomfortable. I don't know what he was going through but you can't treat your customers that way. Im wary of every wanting to sit in again. :(

Edit: I don't know the name of the server. They never introduce themselves or have name tags...

This is our second trip in two weeks here. First trip was incredible. Sushi is awesome a lot of choices. The hibachi is not as good. I had the filet and it was not seasoned at all and had a bad taste. I could not eat it but was afraid to send it back. We also had the mango tempora shrimp sushi, the king sushi and the tiger roll. That was delicious. They also have great soup and give you a free appetizer sushi. It is a little expensive we spent $100 for three of us. The service needs to improve. Only one server working at 6pm and the owner/manager was working the floor as well. They recently opened so seem to be going through some growing pains. Though my second trip was not the best we will give it...