I ordered the TBC. Great sandwich, well seasoned. On great bread. The menu is great with vegan and vegetarian options. Fresh and made to order, so 5 stars on food itself.
I deduct a point because on value it's a 3. Example: The fries were fantastic, however the price point is misleading - I was scratching my head and thought I got the wrong container - based on that price I'd expect sharing size, vs small single size. And yes, it's fresh cut- but I recently moved from larger city, travel among coastal cities, so not comparing to a "chain co". Rather, based on similar places with organic hand cut fries, I'd love to see them drop this price about 30 percent and hopefully sell more per order... and bring more people in!
I'd also like to see a wider selection of beverages and sides (kettle chips, etc) to make it more of a lunch draw. The other roadblock for me will be the speed - as other reviews have mentioned, it's a bit on the slow side, so I will call ahead to mitigate this.
In a nutshell try this as a sandwich shop - you'll enjoy it, just brace yourself for the total- feels quite high in price for the same quality, even at high end cafes in much higher priced areas with cute themes. I really want them to improve and succeed and widen their clientele base! The signage didn't tell me what it was and I needed word of mouth to find it! Merely as a visitor driving past, I was not given the right impression. So definitely needs some tweaking on store layout, curated products and how they're organized, and social media help! Visit and give feedback, I would love to see them continue to improve and enhance best practices - we need more of this type of product offering in town!
Edited: after reading response below I'm sad about the tone. I really try to give constructive feedback; I use reviews as a tool for expectations and to guide others who are wanting to try a new place to set expectations. For example, I knew to order ahead because the person who tried it and verbally told me it was good said it took 45 minutes to get sandwiches, so I pivoted for a work lunch hour and ordered ahead. Reviews can also be viewed as a learning opportunity (not an attack), as new customers can sometimes offer a new perspective. My confusion (was not upset just confused) about whether I got the correct size of $7 fries (I thought would be sharing size for two people) was an honest mistake that I certainly won't make again. Yes they re made them (I did not ask for, which was nice!) but my question was if I got the right size not if they weighed them- just clarifying if there were two sizes. The menu did not say size or weight, just price of $7. Again, I never criticized service. The staff generally was friendly. I never mentioned anything about the sandwich pricing. In fact anyone with complaints about those things in other reviews also seem really put down (instead of "thanks for the feedback we will consider this!"), which is part of a good and inviting social media presence. If you ever do want to be receptive to ideas from someone with a fresh perspective, extensive background in whole food organic cooking, and relevant professional background, I'm happy to share. But for now good to know the motto is it just is what it is! If you are happy with sell through, scrap, foot traffic and margins exactly status quo, then totally message heard. And there is a place in the world for that too. No judgment, love and support. But... I try to always remember that even after a successful 14 years often there can be change and improvement! Build on what is good and grow to new heights. Mostly, in the response below I really feel put down personally and misunderstood, vs encouraged that management wants growth and new customer...
Read moreI have been a customer at the Downtown Farm Stand for around seven years now. I try to make it in at least once a month or so... I love the fresh bread made in the deli & almost always order the same sandwich when I get food. Due to food sensitivities, I have to modify the sandwich I like & almost every time I ask for modifications, it is made incorrectly. Today, I asked to build my own sandwich, something I was excited to try. The owner, Dave, laughed at me when I told him what I wanted & said it would be easier for them to modify the hummus & veggie sandwich, (the one I ALWAYS order but don't get made the way I want.) The price difference for a Build Your Own sandwich is $4 more than the regular hummus & veggie one, so I went along with his decision & told him the mods I wanted. (I watched him write them ALL down...) It took almost half an hour for mine & my co-worker's food to be made, which I understand everything is made fresh so I wouldn't mind, IF it was actually made correctly. MY sandwich was made incorrectly, I had to pick the feta cheese and onions off of it, even though I requested they not be added. I didn't get the honey mustard on it that I requested. The only modification that was correct was that they added spinach. Unfortunately I was on my way to work & didn't get to enjoy my food due to how long it took to make & then having to pick the onions & feta off. So six hours later, I took my sandwich apart, pieced it back together & finally got to eat it. This was, over all a very frustrating experience. Aside from all the issues with MY sandwich, I have to say I am glad that Dave talked my co-worker into getting the vegan panini instead of trying to modify the hummus & veggie sandwich because he has a very severe dairy allergy & since I specifically asked for no cheese on mine, they probably would have messed his up as well. This means he wouldn't have been able to eat it even if we picked all the feta off. Long story short, my advice to anyone wanting to order from the deli would be; make sure you have time to double check your order ESPECIALLY if you get it to go, don't let them talk you out of building your own sandwich if you know exactly what you want, or just save yourself some time & money, buy their delicious bread, take it home to make your own sandwich the...
Read moreBest healthy food in Muncie! It is really hard to find healthy food in Muncie and nearly impossible to find good tasting healthy food here but this place hits the nail right on the head. It’s the only place I have found with vegan and gluten free options. If you do eat meat they have some of the best quality around and everything is organic and so so fresh! I have found that when I finish eating the food from this place I literally feel refreshed and ready to continue my day. The paninis are awesome. Highly...
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