If you know me from my foodie reviews, then you know that I am very honest and that I very rarely complain about pricing, because I am always willing to pay good money for good food! However, this is pizza hut. With that said, DO NOT purchase from this location! And if what Caleb informed me, is true, stop eating Pizza Hut all together! My husband ordered 1 medium pizza, 1 large pizza, bread sticks and an order of wings. The total came to $89!!! I placed a mock order on the app and the total came to $43!!! When I called the store back and asked for an explanation on the difference, Caleb informed me that there are deals that they can't do "over the phone"! 🙄 While I was willing to believe him, something didn't feel right. I called back from my kids phone and placed an order for the same thing and it came to $49 (I'm guessing the delivery fee was included in this total)!!! Now I feel duped (and profiled, but that's another story) We get pizza at least twice a week and always tip $20 to the delivery driver, no matter what, and $50-$100 on holidays (depending on the holiday). Sadly, this chain will never experience our patronage again, especially not THIS location! I am going to call their corporate office tomorrow as well, because this was robbery. In no world does 2 pizzas, wings and bread...
Read moreI ordered a pan pizza I don't know if their dough is heavy or what but it looks like a hand tossed Pizza it tastes like a hand tossed Pizza they insure me that it is a pan pizza I called I said this is a hand tossed Pizza I know the difference they sent out a different Pizza the delivery guy said I need to see your pizza with an attitude I showed him he screamed at me and told me that was a pan pizza didn't get replaced didn't care I took it into the store after I called I'm not trying to get a free pizza but I'm trying to get a a deep dish pizza like I always get I wish last week I didn't eat my deep dish extra pieces out of the freezer cuz I sure would have showed him the difference I get pizza from Pizza Hut all the time but I will never ever get pizza from Monroe Falls again with their attitudes and their disrespect for a customer now you've lost one I'll go to Domino's or I'll go to the one in Stow and get a pizza that...
Read moreI will never order from this pizza hut again! So I placed a order for 3 large pizzas that was almost $50 they had doordash deliver my order. We'll they was looking for the wrong address and I put the correct one on the app so the dasher pulled up out front of my ho.e and I walked out and asked for my food the dasher refused to give me my order and then pulled off and left with my food to I called pizza hut and talked to some man named Jeff and told him what had just happend and he said he was re making my food and sending it right out we'll after 45 minutes and no one showed up I called pizza hut back and imagine that they are closed I'm so mad I'm calling pizza hut first thing in the morning and I promise they are going to...
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