Farmer Boys — Restaurant in Murrieta

THE MANAGER SLAMMED THE DRIVE THRU WINDOW IN MY FACE! For 3 years I been going to this location twice a week ordering the breakfast egg burrito with no meat, they usually give it to me with just the tortilla and the eggs, I usually ask for pica on the side because the burrito is dry. One day, i was driving in the opposite direction and i spotted another farmer boys location, ordered the same breakfast burrito, when it was handed to me, the burrito was so heavy i was curious and I took couple bites, in shock i was when there was other ingredients, such as cheese, hashbrown and pica. I was in shock that I was paying 12$ for just the tortilla and the 3 eggs while this burrito had more ingredients. The next day, I went back to the original store i go to, ordered the same burrito, when i pulled up, I explained to the manager the situation, he looked at me as if i was from another planet and said " that's weird, i been working here for 3 years and i never heard of such thing, do you happen to have your receipts? He asked. I said with all do respect I don't think I would keep receipts for that long on a burrito. He handed me the burrito, no apologies, no will look into it, nothing. The next morning, i went again to get my order, I shared with him how I felt on how he handed the situation, he got so angry with me and SLAMMED the drive thru window so hard that I thought glass was going to fly all over. He came back, he gave me the burrito and had the look on his face, to never show up again. I grabbed that burrito and drove off so fast home, and the first thing I did was throw that burrito in the trash. I wasn't looking for a meal replacement nor compensation nor free food. If this manager is not able to handle feedback, than he is in the wrong industry! Shame on farmerboys for hiring such people that tantrum like a little child when they are told no. HORRIBLE experience. Scam and rip off, paying12$ for a tortilla and 3 eggs. I kept going because we live in an area where there aren't many options. Shame and will never step a foor ever again. Lost a customer with it's big family! Location on...

I actually love Farmer boys. They have some of my favorite burgers... However, over the last few months I've been eating more fish and less burgers so I've been going there for their fish platter which is also pretty good.

This location is one of the better ones but I rated it only three stores because of the night shift workers. There's a woman there who I believe is a manager. Every time I go at night she's focused on giving me the food as fast as possible but she completely lacks all customer service skills. One night I went there right before closing. They probably had to drop new fish which I understand... But they took a very long time. About 10 to 12 minutes. Then when she handed it to me there was no smile no niceness at all. She turned around and before I knew it all of the lights were off and they were leaving. I was literally still in the drive-thru! What if there were a problem with my order?

I went again tonight. Even though they weren't closing this time she still had that same energy. She handed me my food and turn around and went to work on the next person's. I need it vinegar packs for my fish and I could not get her attention for anything. Eventually I had to start honking at her which got her attention. To turn this from a 3:00 to a five star... Just be more attentive. Look back at your customer See if they're satisfied and see if they need...

I desperately want to love this place. I feel like I've given them a million chances to wow me. But the service at the drive through is always rediculously slow. They have signs saying the wait is longer because it's all fresh and made to order. If that were really the case, I may not mind. I've had them give me wrong order, serve me cold french fries, one time I complained and all I asked for was them to give me the right food item and I got major attitude from the manager and cashier there. I have bought their onion rings and fried zucchini before thinking they would be delicious (it's kinda hard to mess those up) but there is always WAY too much breading and they are soggy :(. Last time I was there I ordered a big sandwich on a ciabotta roll, and it came out soggy as can be because the lettuce and tomato felt like it had just been washed and not dried at all. The sandwich was huge and not even cut in half, how am I supposed to eat something that big when I'm clearly going though the drive thru. I am starting to wonder if i'll ever go back there. The only thing they've managed to get right every time and not mess up are their shakes, I love those and that is probably why I gave them 3 stars...