WORST SERVICE EVERNever do these reviews but in this case I will. This owner is EXTREMELY RUDE AND DISRESPECTFUL. I have lived in the city my whole life and have supported the Mill for years. We live right down the street additionally. The other night my family and I went to the Mill to eat and when we arrived they had a wait time of 30-35 minutes. We hade no problem waiting because we want to support the community.
While we were waiting there were 4 open tables along the wall. The tables were for a party of 4 and we were for a party of 5. I have three boys under 10 years old. I asked the girl upfront why we could not seat my three 3 boys at one table and my wife and I at the table right next to it. That would also assist in us having the best of both worlds having a somewhat date night which we never get. They said they could not do that, because a party of 8 was coming in. I asked the girl if the party of 8 was going to take those open tables and she said, "no" because the group was too large.
For the next 30 minutes while we waited NOT one group sat at those open 4 tables. I'm a business owner and real-estate broker in the area and that was just bad business etiquette. Still at this point I was ok with everything even though it did not make sense.
The owner overheard what I asked the girl and said in the most condescending way, " Don't worry we'll get yea bud." As I waited the 30 minutes I saw a staff member behind the counter handling food with their bare hands which is a common practice, however then saw that same worker wipe their nose with their bare hand and put their bare hand back into the tray of salad and put the salad in someone's bowl.
I was grossed out but I'm not naïve to think this doesn't happen at almost every restaurant. I didn't say anything and hoped they did not handle our pizza like that we were going to order. We were in fact seated minutes later and as we were walking to our table over the crowded room, the owner blurted out again condescendingly , " See I told yea bud we would get yea, relax next time."
I ignored the comment and as we followed the waitress to be seated to our table we decided to walk out instead of being seated. This was the final straw for me. I'm sorry but I'll never support this business again. For a family owned business they are horrible and have lost the concept of a good family owned business. The condescending attitude of the owner the way they handled the food was so unprofessional. I'll be sure to share this story with everyone I know...
Read moreStopped in for breakfast just to try for 1st time and did not get disappointed from what I viewed per their website. Greeted immediately and told I would be seated shortly (with in 5 minutes). Within two I had a table. Very particular in how i order my food in which many occasions i have to send back, not in this case. The waitress listen to me with interest what I have to say and presented my food in the exact fashion that I ordered it in, double checking to make sure everything was the way I wanted it, and even though the restaurant was filling up greatly still stopped in to check in on me close to a half-dozen times to make sure I had everything I needed and my food was enjoyable! It most definitely was and had the high-quality taste that I would have expected! Even though it was just breakfast with the variety of choices I selected, it does have them on my list for me to go back many more times here in the near future! Kudos to you and your staff! Even as I wrote this review which were approximately 3 hours later, I am still filled with delight from what I had and looking forward to my...
Read moreFast friendly service, good prices, slightly below average Italian food. My son got the 5 cheese chicken fettuccini alfredo. He said the sauce was very sour, but ate half because he was super hungry; he didn’t take the the other half home. My wife got the chicken pesto spaghetti. The 2 glasses of wine helped her get half of it down. I was waffling between the Thai chicken pizza and the sausage and mushroom pizza. I decided to play it safe and went with the sausage and mushroom pizza. The “sausage” tasted like a sliced Costco hot dog, and the few sliced mushrooms, were severely undercooked and had no flavor at all. The crust was fantastic, but was covered with a smear of what tasted like unseasoned tomato paste, and absolutely flavorless mozzerella. It was horrible! I wanted to send it back but didn’t want to find out how much worse it could get. The place was crowded so they must have something there that’s good, it just wasn’t anywhere near my table. The 3 best things about the place… 1) It’s close. 2) The beer was cold. 3) I...
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