Taco Bell — Restaurant in Muscle Shoals

02/20/25 7:00PM-

This was my first time at this location. They charged me extra for sour cream but then got my order wrong and they had to remake it. I waited several minutes while they made it. 5 minutes have gone by and they forgot to remake it. I went to get tea and they didn’t have it labeled. I asked the manager and they said we don’t have them labeled… They still don’t label the sweet or unsweetened tea. The tables were so dirty and floor was so filthy. I’m reporting them to the health department. Beware do not eat at this new Taco Bell. They need to get there crap together. I won’t ever be back. Very nasty place! They do not clean the table or lobby. Also, they were playing and laughing about an order in the drive thru talking bad about a customer which is very unprofessional. The guy up front working the cashier was on his cell phone texting up front. Won’t be back to many bad things happened for just...

I was in the drive through today. I thought I would give this location another shot. I was ordering my food and asked if I could get ranch and she said no they can’t sell me ranch packet. I got out of the line after she was very rude and disrespectful to me. As I drove by leaving the drive thru she opened her window laughing and waving me good bye. So disappointed and disrespectful. Whoever owns and operates this location does not do a good job hiring good people that have good customer service. (BEWARE!!!!!!) worst taco bell in...

First off the low star reviews are a lie this place is amazing. Second off its taco bell they dont sell ranch packets. Their customer service is amazing and they answer the phone when you call. There food is all ways fresh hot and amazing. If you dont go to this taco bell you missing out, and no I dont work there I just love that there is still one fast food place in muscle shoals that actually cares about what they do and their customers. Also when the cheesey cheddar catina chicken chalupas come back im buying...