The Lodge Muskego — Restaurant in Muskego

I have been here a lot over the years. Seen the many changes and lately they have been failing at many cylinders. Last night I stopped in, wasn't too busy on a Sunday night around 530. Was greeted and we got drinks pretty fast. Put our food order in..a house salad, kids corn dog with tots and crispy chicken slider. We waited about ten minutes got tots, which was weird since they come with the meal. Then about another 13 minutes later we got our food, so 23 minutes for simple easy food. Then it went from bas to horrible.

Next, nothing in our order was right. Asked for house salad, they added grilled chicken. Ask for crispy chicken slider got a grilled chicken slider..my son got chips with his meal, he never asked for. I kindly told the bartender, who seemed rather clueless, about the mixed up. He comped the salad. But sent the slidder back at around 5:47 pm. Then I finished my salad. A group of 8 sat behind us. I continued to wait. Then 6:00 rolls around I asked the clueless bartender about my slidder..He said I'll check on it..nothing. Said I could have a free pbr...I said I just wanted my slider. Then, at 6:10 rolls the table of 8 got all their food, including fried chicken. Around 6:14 pm, bartender asked how I'm doing. I said close me out we're leaving. Get the bill shortly after, still no slidder, and he was going to charge me for it, I said take it off, plus the tots you charged for. He said kids meals don't come with tots, then I showed him the menu online, stating clearly it did. It seemed like he was unchanging for everything or completely clueless. The added chicken to salad 6 dollars. Tots on the side 5 dollars..so he was trying to add 11 dollars to my bill ir again clueless.

Finally, got the correct bill. Still no chicken slidder, no I'm not taking it to go. There's been other issues there as of late. Long ticket times, subpar food, inattentiveness on the staff. I think I'll just stop going till everyone is properly trained, knows the menu and cooks who can cook and understand ticket times. The bartender made so many mistakes and clearly doesn't know what he's doing. I am not holding my breath anytime soon. Prices are fairly high here and rather take my...

Not real impressed or thrilled with our first time experience - will most likely not return or recommend to others of influence. We had a reservation for about 8 ladies for my daughters bachelorette get together (5 of these young 20 something college age kids are simply trying to afford school, rent, make car payments, and general life necessities yet they invested their time and money into this special celebration ) and these 5 girls decided to get an appetizer to share amongst themselves so they ordered a basket of cheese curds (a Wisconsin favorite) but when it arrived there was literally 10 cheese curds in the basket for $10 - one of the girls asked my opinion and if I’d be willing to ask our server if this was a mistake which of course I did - it wasn’t necessarily the response we were given, but rather the attitude that was delivered which we fully were not paying for - the server stated, “ the order was not based on the amount but rather based on the weight content” and when I said, “ how can $10 for 10 cheese curds be justified?” she gave me a blank stare like I was the spawn of satan for simply drawing her attention to our concern by asking her the question - she never asked if we wanted to speak to a manager or even sympathized on a human level with the girls concern or situation. She continued to serve us with a very cold & annoyed attitude for the duration of our evening. She should probably not be “serving” in the food industry or management should probably properly train their wait staff on how to deal with conflict and resolution issues. It was a very disappointing experience and really set a bad tone for our meal. I highly doubt these other 7 ladies will want to recommend or return to this establishment which appears to be a fun atmosphere! Servers and wait staff are the face and temperament of the establishment - they are called to serve - it’s part of their title! Please do much better next time - although we will not take a chance or return to pay for that kind of treatment...

We had our first visit at The Lodge last night and it did not disappoint. Atmosphere is important to me and it is apparent that the owner spared no expense to portray a true representation of a rustic lodge giving one the feeling of being outdoors, complete with a faux tree and a log cabin front porch. Whitetail buck mounts and a canoe hung from the ceiling complete the ambience. We live in a log home and recognize the furniture as being Old Hickory brand, which is the most expensive rustic dining furniture on the market. The bar offers a wide selection of anything you could think of including an extensive beer menu along with most popular wines. The actual bar itself is a thing of beauty! My wife declared her burger was one of the best ever as she ordered it customized to her taste. The fries were lightly seasoned and plentiful. My brisket hoagie just didn't quite satisfy me as the meat was a little skimpy and the cheese and onion strings portions were on the small side as well. The large hoagie bun overwhelmed the sandwich with too much bread. I'm sure we'll be back soon to check out other items on their extensive menu. Our server, Rae L., deserves a shout out. She was prompt, professional, and personable as she seemed to be the only server on duty for the restaurant that was over half full. We observed her servicing every guest with a smile and never looked overwhelmed. We were impressed! The Lodge is a casual spot catering to all who appreciate the cozy feeling of a Wisconsin Up North vacation without the drive. ...