Walker's An American Brasserie — Restaurant in Muskegon

So we decided to try this spot for breakfast based on other photos and reviews. I was a little surprised when we discovered that this is the hotel restaurant inside the Marriott, but I didn't want to be quick to judge. (I should have) Well, the inside decor was beautiful but the breakfast area was loud, messy, and there were lots of families trying to eat (most likely hotel guests) the buffet was $14 and it was basically a less than impressive version of what a free Continental breakfast would be like at budget hotels. The sausages, pancakes, etc were all from frozen obviously and just heated up on a flat top or in a microwave. Instead we opted for menu ordering. The corn beef hash and potatoes my company said was ok but definitely from frozen. (It was $17). My over medium eggs came as photoed (one popped) and after being assured that my meal would be safe for my allergy... It wasn't. I basically could only eat the eggs and toast slices to the right of the eggs. Anything that touched the potatoes were dangerous for me to consume. The sausage patties looked worse than those served in school lunch cafeterias. The coffee was odd flavored almost like a mix between burn and tea ... I still tipped well because our server was trying and did ask about the food allergy (I changed my original order but it still came with allergens) Seriously ... Don't eat breakfast here... Walking distance there are restaurants with fresh food which I have reviewed which has similar or better prices ... I left hungry ... And disappointed. I won't be back. Best of luck to future...

Very disappointed with the Mothers' Day Brunch. There were some nice ingredients in some of the dishes but the preparation was careless, resulting in an unappetizing meal. Fresh beet salad had lively ingredients but was soggy, swimming in it's dressing for far too long. Beef, chicken, and pork were so overcooked and dry that they were flavorless and hardly even chewable. Rice pilaf overcooked to the point of gummy, bursted grains. Three cheese cavatapi with lobster was on the heat so long it separated and went greasy. High points: the strawberry chile salmon was tender, moist, and delicious. Grilled asparagus was al dente and flavorful. The desserts I sampled were divine chocolaty goodness. But the rest of the meal tasted like it was all prepared at 9:00 or 10:00 in the morning and stuffed into the hot cart for high temperature sterilization. Since we were seated at 1:30 there was no fresh flavor left in any of the hot items, except the salmon. The kitchen crew seems unaware of the concept of cooking smaller batches to order and serving food hot and fresh. Those hotel pans were all stuffed to the max and dropped into the chafing dishes without another thought. The only things we saw being changed out in those pans were the Sternos flaming away underneath them. I don't know what the daily dinner service is like in this place, but based on my experience today I would never recommend one of their so-called "special" brunches. There was nothing there...

Overall I try not to leave bad reviews. But I’ve called management and no one returned my call. I booked a birthday dinner for 20 people over a month in advanced. The week of the dinner I talked to someone twice about the menus. I was told the two menus would be available. When my party go there we had one server for 20 ppl. She was sweet and trying so hard. When we got there I was told we could only order from the Valentine’s Day menu. But Wednesday and Thursday I was told about to two menus. No problem we order. Some of my party order the couple Valentine’s that came with the 3 courses and a drink. We didn’t receive our drinks or dessert. I call the speak to the manager but got someone from the hotel. Told to have them people call to review the bill which I did. I left my number and the name of my other party guess.

When I called I explained that I thought I wait was just a little overwhelmed with no help. We helped her clean up the private room we had off to the side. As we were helping and went to ask a question. We heard the bartender and other staff talking about us. Overall I wouldn’t recommend just based off of the service. The food wasn’t good either. I had to send my plate back twice for a...