Jack in the Box — Restaurant in Napa

11 cars were at the drive thru so I decided to go inside. There were only 2 people in front of me. I ordered 4 tacos and a rootbeer float. The lady looked at me as if she's never heard of a rootbeer float before but I gave her the benefit of the doubt and assumed she may be new. It took 20 minutes to get my order. As I was waiting, the staff was taking their time and chatting around like it's recess. It was embarrassing to watch the drive thru cashier wearing her visor so low above her eyes, she couldn't see and fidgeting with her phone that kept coming out of her pocket. Three of the employees were non-chalant about the orders they were "mixing up" and laughing about it. I watched the front cashier attempting to make my root beer float. First, she used Pepsi, then she struggled to put the lid on the cup. At first I felt bad. Then I realized her exaggerated "struggle" was actually a show for her friends who were laughing behind the counter. She then pretends she forgets how to use the ice cream server...I can go on. If this was a hired team of the mentally challenged, I would understand. But it's not. This was embarrassing. If I were part of management, every one of those employees would be straightened out or fired. I'm tired of this accepted sense of laziness. And lack of integrity in...

Have you forgotten about all the things that are wrong with fast food if you're looking for a refresher this is the place to go. I wanted a little something and just didn't want to cook. The drive thru gave some 'tude and high school sas. I pulled up to the window, paid and was given my drink. I waited a few minutes, she dam near threw the bag at me and slammed the window shut. I drove down the block to the Safeway parking lot. Neither the chicken sandwich or the burger were warm. My guess is that it was sitting on the counter for an hour some distance away from the heat lamp. It appeared they were undercooked, not made to order and sloppily thrown together not made to order.

If your a risk taker, need to be sick to miss a party or gathering or would just like to practice vomiting this is the place. if you really must eat out I suggest you pop into a gas station grab a bag of chips it may not be as satisfying but at least you won't get sick.

the restaurant is handicapped accessible has restrooms available for both genders is pet friendly but I wouldn't recommend feeding any of the food...

The restaurant was not willing to help me. The lady said she had too many things to do and it wasnt her job to fix orders from uber. I asked her for the managers phone number and when she was working. She handed it to me with an attitude and said its not her problem to deal with uber. She refused to help me then started talking bad about me in spanish to another employee. When i asked her to stop becuase i understood what they were saying they said i was being disrespectful. Then they stopped talking to me and ignored me for 20 minutes while i was on uber support until.i left. Another incident on new years the manager yelled at me for going through the drive-thru for uber when they were no cars. When i told her i was handicapped she didnt care she said i have to pick them up inside. When i walked inside she then apologized when she seen i...