Pretty rough experience here tonight. My wife was very unhappy. Ordered my daughter a side Caesar Salad, and they brought out an adult salad. She’s 4 and only ate a few bites of it. The price difference between the 2 salads is about $9. The server was trying to get us to pay for the whole thing which was not what we ordered. We also ordered a side of the blackened salmon with my salad and the brought the entire salmon dinner with rice and other items. They took the dinner back, brought the salmon by itself back and admitted to just taking the salmon off the top of the bed or rice and scrapping the veggies of the top. It was inedible. We asked for water refills 4 times that we never received. Daughter complained about being thirsty the entire time. After they offered to take 25% off the bill instead of just rectifying the situation we had to speak to the manager who was very nice and fixed the bill. She earned a star back for the restaurant in my eyes.
The rest of the food was fine. Nothing special, but it was serviceable.
I definitely would not come back to the Aviator Restaurant. I’m sure there is better food in...
Read moreIf you are looking for a hotel that is clean, up to date and expect a working television in your room….this ain’t your place!!!! The breakfast bar was excellent though. Want to give credit where it is due. However, we had potato chips, crayons, rubber bands on our floor at check in. And if enjoy a couch with sharpie marker all over it I guess this hotel would be your jam. We called the font desk regarding our non working tv last night. A very nice front desk attendant came up, investigated and told us he would call us as to whether the tv could be fixed and if it couldn’t he would switch our room. Well, that phone call never occurred. Ultimately, it was not a huge deal but the lack of follow up is why I’m leaving such a poor review. Best of luck if you...
Read moreAbsolutely delicious!!! We ordered lunch for our team of 8 working at the airport and every individual order was prepared to perfection! We ordered the Hanger Club sandwich, one of the best club sandwiches we EVER had! The Fly by Caesar salad and the Aviator Burger, everything tasted fresh, crispy and made to order! Richard was the Bartender who took our order, Richard was very friendly, knowledgeable and professional!!! You can tell Richard has been in the service industry for many years because he cared about every detail! Richard is a true asset to the Aviator. I highly recommend you visit the NEW Aviator restaurant in Hilton BNA! You will not be disappointed everyone we encountered we very friendly...
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