Green Beans Coffee — Restaurant in Nashville-Davidson

This place has horrible customer service. I purchased a dark roast coffee for my wife at ATL Airport North Terminal A12 by SouthwestAirlinesTerminal. My wife had couple sips and stopped drinking and said the coffee tasted horrible. I then took couple of sips as well and coffee did taste like its very old or the cream was bad. It tasted rotten smell. I took the coffee back to the store and spoke with white man with glasses and I told him coffee tasted really bad and asked if He could replace with light roast. He said open the coffee and he saw about quarter of it is gone and he said you bought the about 30 mins ago and I replied its like 10 mins ago per the time stamp on the receipt. He then said we drank too much which was quarter cup and per company regulation they cannot replace the coffees. I said that is ridiculous policy due to my son is mgr at Starbucks and they would replace it with no questions asked. He just gave me a dirty look and I just left the coffee at the counter and...

If you’re looking for a snack or beverage pre-security at BNA (south side), Green Beans Coffee is an excellent choice. On 12/23, I had the pleasure of visiting and was blown away by the quality of their drinks and customer service. Their Christmas decorations were delightful, as well. Chelsay prepared the best spiced chai tea I’ve had in a very long time—truly exceptional. As someone who frequents coffee houses across the U.S. and Europe, I can confidently say this chai stood out for its perfectly balanced spices and creamy texture. The customer service was top-notch. Chelsay was friendly, attentive, and made the entire experience delightful. With only two options for refreshments pre security, Green Beans Coffee really shines. Highly recommend stopping here for a quick drink or snack before heading through security or while waiting for...

Gross. It’s the only place that’s open after you leave security. I was flying in to meet a friend that was flying in 2 hours after me. I would have gotten food on the other side of security but needed to get my luggage. I got the chicken biscuit and black coffee. The sandwich looks nothing like the picture and the biscuit is hard and dried out. The coffee was ok at best. All of this for the low price of 12.95! An unedible sandwich and bland burnt coffee. I was here at 9am and it’s busy so there’s no excuse for a nasty dried out sandwich and coffee that tastes like it’s sat on the burner too long. The only upside is the place to plug...