SUMMARY. Great place in East. Backyard/outside area is perfect for both intimate experiences and large groups, and they offer a big screen projector (movie theater style) for sports games (among other things). They have a great selection of beer, and their food is better than other breweries I've been to. Altogether recommend.
RESERVATION. I've been here several times and never made a reservation. Haven't ever had any issues. I'm not even sure they take reservations.
AMBIENCE. The ambience is perhaps the best part. The inside is fine (no complaints), but the outside is spectacular. It's huge and offers picnic tables and Adirondack chairs. It's dog friendly, and they offer a projector screen for sporting events (among other things). I always sit outside here if the weather is nice.
LOCATION. It's off Trinity in East, so it can feel a little off the beaten path. However, this should be expected for many places in East. The brewery is less than a mile from the Trinity exit off of 24/65, which is nice. There is also a parking lot, which I have never seen full after 8 (although I imagine there can be high-traffic times).
QUALITY. The quality is great! The beers are awesome, and the food is definitely much better than most breweries I've been to. I've tried several of their food items and am yet to be disappointed.
SERVICE. Beers and food are both ordered at the bar, and the food is brought out to you. I feel like I never wait long for food to come, and the bar line has never been more than a 1-2 person wait. I've never encountered a single staff member who wasn't friendly. Still, I like to come after 8 on weekdays, so it is possible weekends have higher traffic.
VALUE. It's not crazy expensive, but it is not on the cheap side either. I would say value is on-par with a great brewery offering a wide selection of beer and awesome food in East Nashville. My girlfriend and I usually spend around $50 between the two of us, which usually includes 2 drinks each and a food item to share.
TAKEAWAYS. Definitely worth checking out for the beer alone. The great food is definitely an added benefit. HIGHLY recommend coming when the weather is nice and sitting outside, as I feel that this is integral to getting the full experience. Expect to spend $25-$30 (all-in with tax and tip) on a couple of beers with some...
Read moreMy original review was only one sentence long and resulted in a comment back that said "We'll take care of you next time you come" but a private email to me kicking our business out of their next event because of it. I figured I should expand upon my review since that's the response it got.
As someone who frequently went to ENBW, our experience wasn't completely out of the usual (so I've heard) but was bad enough to constitute a review. My original review said that the staff was rude - you will see many cases of that if you go yourself and order at the bar, but my comment was about a different situation.
During my last time there, I was singled out multiple times for having an "unsupervised kid" - the only thing is that my 2 year old was in fact being supervised by my husband at the playground the whole entire time. When I asked Kayla (the GM) why she was saying something ("did someone say he wasn't supervised or something?") she refused to elaborate. She then walked away and came back 10 minutes later, asking again that he be supervised (my husband was still at the playground with him at this point). I told her he was being supervised. 10 minutes after that, we paid our tab and left.
In the email that I got from their events manager kicking us out of their event, he said that their GM (Kayla) said that I was the one who was rude and disrespectful and that "puts them in a tough spot." Strangely, I didn't say anything to Kayla after asking if someone had said something about my 2 year old. I didn't cause a scene or say anything to any of the other parents or to the other staff or even tell my husband about it until we left.
Totally fine to side with your staff all the time, but to react so poorly when a customer didn't actually do anything wrong is shocking. Had I have caused a scene or something of the sort, it would be different. Once again, I have no clue why I was the one who was targeted and why the situation was escalated so much by ENBW, but it...
Read moreThe staff here was especially rude all day today. It’s like they forgot what customer service was. I have visited this restaurant/brewery on multiple occasions and the service was so so but the beer and food was good. Today I was attending a gathering at the location At 6:30 I ordered some light food because I was getting hungry. I ordered the Pita and hummus which I will say is some of the best I’ve ever had. I waited over 35 mins and finished a beer. When I went to order my 2nd one I checked with the bartender on my food. She said it was over an hour wait for food in a rude fake smile kind of way. Saying it was my fault for coming on such a busy day and that I needed to be patient. Me being the person I am I said sorry no one told me that when I ordered but I understand I will wait. 7:30 comes around and I’m ready for my next beer and I’m starting to get really hungry. I approached one of the food runners and asked about my food. He said “we ran out of hummus over an hour ago and that I needed to take it up with the bartender” I approached the bartender asking why I was never notified that my food was never going to make it(had I known I would have just left and went elsewhere) she stated that it wasn’t their job to notify me and that my pita since it was ordered before 86ing and it should still be coming. As she was explaining to me what 86 meant like I’m stupid the manager walked up and jumped in my face saying I was being rude to the server for asking what was going on with my food. He then stated that they were completely out and my food wasn’t going to make it… an hour after waiting for it. He then continued to talk to me like I’m stupid and look down on me and say how busy they are and that I’m just one customer of many like they don’t care that I’m upset because I ordered food and it had been over an hour since I’ve been waiting. I will never patron this place again. Worst experience I’ve had since moving to Nashville and boy do I...
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