Hardee’s — Restaurant in Nashville-Davidson

I WOULD GREATLY APPRECIATE SOME HUMAN ACTUALLY FOLLOW UP TO THIS CONCERN ADDRESSED BACK IN SEPTEMBER, 2024. NO NEED FOR YOUR CANNED ROBOTICS REPLY. ACTUALLY COMMENT THAT THE FOLLOWING ISSUE HAS AND WILL BE DEALT WITH. THANKS FOR YOUR URGENT ATTENTION TO THIS MATTER!

I addressed the following in an email to corporate and haven’t heard anything yet. This was shared on 9/27/24 and the Case # is 189150.

The concerns I have are listed below: Pam, the cashier, has a very disrespectful I don’t care attitude when taking my order. Every time I am in the restaurant and this person is there she has this poor work ethic and lack of customer service.

I asked on 3 different occasions for some of the fresh biscuits that just came out of the oven. Once again, I was ignored by Pam and she didn’t even acknowledge that I asked. I received the biscuit and it was cold. Took it back saying it was cold.

By now I’m just furious at the lack of attention and customer care. Many of the regulars were in there too.

Something needs to be said and addressed as this isn’t the first time I’ve had issues with this employee’s attitude.

I love Hardee’s but moments like this that continue to happen lead to reviews like this and reasons for me to go elsewhere because it’s like you don’t listen to these concerns (much less acknowledge them) from the corporate level.

Every other employee, including her sister, were busting their chops as she’s just loafing around and not setting a good example and representation of...

Hello...the following review was shared through the link provided in another review that I have sense removed. I am reposting the following as I have still not heard anything regarding this issue. Has the issue been addressed to the individual at the restaurant? Has the issue been resolved? See below for my comments. Thanks for your attention to this matter. I addressed the following in an email to corporate and haven’t heard anything yet. This was shared on 9/27/24 and the Case # is 189150

The concerns I have are listed below: Pam, the cashier, has a very disrespectful I don’t care attitude when taking my order. Every time I am in the restaurant and this person is there she has this poor work ethic and lack of customer service.

I asked on 3 different occasions for some of the fresh biscuits that just came out of the oven. Once again, I was ignored by Pam and she didn’t even acknowledge that I asked. I received the biscuit and it was cold. Took it back saying it was cold.

By now I’m just furious at the lack of attention and customer care. Many of the regulars were in there too.

Something needs to be said and addressed as this isn’t the first time I’ve had issues with this employee’s attitude.

I love Hardee’s but moments like this that continue to happen lead to reviews like this and reasons for me to go elsewhere because it’s like you don’t listen to these concerns (much less acknowledge them) from the...

Are they running a hit scam? I go into the restaurant the manager is standing behind the counter, a well fed but grungy looking young man is standing Infront of the ordering counter and asks me for money to buy food, I politely said I didn't have any cash, he asks can you use a card? I politely said no the manager witnessing all of this then proceeds to give him an order of food that he was already waiting on. Now this should not be allowed by the manager, AT THE ORDERING COUNTER who was a bit snippy rude in her attitude herself.Was he her boyfriend stashing food backup at the apartment ?I don't know but I'll be back, and if this happens again Infront of the manager and the manager says nothing to the beggar, metaphorically speaking, she will not have to worry about wearing a hat. Delicious...