Hot Shots Cafe at Summit Medical Center — Restaurant in Nashville-Davidson

They have the worst customer service I've ever seen in my life. They don't get your order correct. The ladies like to stand around and gossip vs making sure their customers food or drinks are correct. If you're an over weight person please stay away. You will hear them talk about their customers badly and talk about if someone is over weight they don't need to be eating certain food that they may have ordered. Yes ladies I have personally hear you talk about me.They are very rude people and not professional at all. I wouldn't recommend this place to anyone. To be honest I have been going to this coffee shop for 15yrs and over the last year it has become the WORST place not only are the prices ridiculous but the employees make...

Worked at Summit ED for a few years and have always loved ordering from them. Working in the ED there are countless hard days and it is always refreshing to snag a quick coffee from these enthusiastic employees. There are many new employees that started at Hot Shots and they are fantastic people. You guys keep us fueled to save...

Absolutely love this place! Such a cute little coffee shop filled with smiling faces and AMAZING drinks! I highly suggest the Frozen Hot Chocolate, Apple Chai, or a Raspberry Cream. I also love the chicken salad or the turkey panini. I go here every time I am at the doctor's (and that's a lot) and it never...