7 Brew Coffee — Restaurant in Natchitoches

From the look of this place you would expect a business with a highly efficient service model. They only serve drinks. There is no interior. It would seem obvious that the operations should be like those of a well oiled machine.

Sadly, service this slow would drive a place out of business in lots of places. But apparently not in Natchitoches. I've kept coming back because the coffees are good and the staff are usually charming. I guess that's meant to be good enough.

I have a hard time understanding how a place so slow can remain so popular. Today I sat in the second spot in the outer line for about 10 minutes without anyone even taking my order. There seemed to be no sense of urgency. Eventually, I realized I was ready to go home, so I left.

I suspect this is some kind of deep cultural issue with Louisiana's workforce because all the coffee shops in Shreveport seem to be similarly afflicted.

If you want coffee, you can get a similar drink for a similar price and wait half as long for it just down the street...

Extremely disappointing experience at 7 Brew in Natchitoches, LA 6/20/25 at 12:15 noon. I pulled in with only one car ahead of me and two employees standing at the kiosk. Neither acknowledged me or made any effort to take my order. I sat there waiting while they chatted, clearly aware of my presence.

Eventually, another car pulled into the opposite lane—which looked closed—and was helped immediately. When I asked why I hadn’t been served, I was told, “I only work Lane B.” If that’s the case, why wasn’t I directed there? Why was it acceptable to stand around and ignore a customer?

This was complete apathy and disregard for basic customer service. 7 Brew markets itself as fast and efficient, but this was the opposite. If I’m paying $12 for coffee, I shouldn’t have to wait while employees socialize. I’ve never had this kind of experience at any other 7 Brew—and I hope I...

I ordered the cinnamon, brown sugar and Chai latte what I received was almost tasted like hazelnut , so after one sip I pulled up and told the young man it wasnt what I ordered, he told me that was exactly what I ordered and that the taste of the coffee just over powered the drink, but I asked for another and it tasted the same....I told him I always ordered the same thing and this wasn't it. He told me it was what I ordered. This transaction happened at the Keyer street location in Natchitoches Louisiana on 8/28/2025 @ approximately 11:45 AM. This drink tasted like a Hazelnut Latte. I couldn't locate their store phone number the only number I could locate on the website, was to a Texas # where I only had the choice of...