March 29,2024: We had another terrible experience at this location. We bought our usual Surf and Turf Burrito but when we got home, we had received the wrong burrito.
It was actually a really nasty burrito: it had refried beans and strips of nopales/cactus. It reminded me of the gross Bean and Cheese burritos Taco Bell had in the late 90's. I wish I knew what burrito it was so I could advise you to never think about ordering it.
We were short on time to make the Padres game so we didn't have time to drive the 15 minutes back to the business location to get the correct burrito.
I called the business and left my name and number to see if the business will make the mistake right.
I'm still waiting for a call from the manager the following day.
Update: It's been a week with no follow up from management. I'm surprised this business didn't care about poor service, and a customer request for follow up to make good on a service error.
I won't be back here any more.
The Surf and Turf burritos are better at Lucha Libre anyway.
May 6, 2022: We had a subpar experience today.
We usually come here afternoons but came in early today (9:45AM) and waited nearly 20 minutes for our burrito from ordering to table.
It seemed like the cook was busy preparing many to go orders but we'll never come back here again in the morning.
OLDER REVIEW:
I always get the surf and turf burrito. Delicious.
I'm not a huge fan of spicy food but I love the green salsa they have. I NEED it with my burrito.
Service is usually quick here but I like to call ahead when I make a to go order.
Parking is easy and...
Read moreCalifornia Burrito Ranking: Stop #19 On the hunt to find San Diego’s best California burrito!
Today’s tasting took me to Burros & Fries in National City. This is the 19th spot on my burrito journey.
The Burrito: They whipped it up fast and served it piping hot. This thing was massive and loaded — lots of beef and a good mix of fillings. They also offer a chicken version, but I went classic with beef. The tortilla, sauce, fries, tomatoes, and cheese were all solid on their own, but somehow the flavors didn’t quite come together as a team. If the meat had been a bit warmer or freshly grilled, I think it would’ve hit better. Bonus points for the sauces. They looked super watery, but wow — bold and flavorful. Price was $13, which is about average around town, maybe slightly on the high side. Burrito rating: 7 out of 10
Service: Polite and attentive, though nothing over the top. 4 out of 10
Atmosphere: They’re clearly making an effort to keep the dining area clean, but my table had glass ring marks and wobbled every time I moved. Old movies played on the TV, music in the background, but overall the vibe felt pretty basic. Shoutout to the random kid with fries on the wall though — made me...
Read moreCalled a couple of minutes before I arrived at the restaurant so that i could place an order and be out if there quickly in order to not waste too much time from my lunch break, but no one answered the phone. I got to the the restaurant and when I walked in, the lady behind the counter was having a conversation on her cell phone. When I got to the counter, she made a hand gesture saying that she was almost done with her conversation, which I had no complaints about. But tell me why this lady had me just standing right in front of her for about 10 minutes and she was still of the phone! Seriously?! I decided to leave because I didn’t have too much time left before I had to get back to work. When I walked out, she was still on the phone. Didn’t even say anything to me as I was leaving. Also, while I was there, the phone rang and she didn’t even bother to look in it’s direction. Pretty sure that’s why no one picked up my call the...
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