Domino's Pizza — Restaurant in National City

I recently purchased a pizza and knot combo and when I got home my pizza was not cooked the center of it was completely doughy. I wish this was the end of it. I contacted this storefront and was greeted by VON an employee at this location and as I tried to explain what happened I was cut off and he began to rant about it being a busy day and having 120 pizzas and he had to turn the ovens down. I don’t work there so it didn’t make sense to me all I wanted was a refund. When he gave me my options he said I could pick up or get a new pizza delivered. Neither of which I wanted I had lost my appetite after eating dough. So I tried to explain that I would rather get my refund since I wasn’t going to eat pizza today or any time soon for that matter. VON began to raise his voice and yell I didn’t make your pizza I’m just and employee you don’t need to go off on me I’m just giving you your options. And after he was done ranting I let him know I would want my refund and that he should work on his customer service because I never once was disrespectful or even raised my voice at him. I even tried to sympathize with him at first but idk if he just had a bad day or what’s going on but I would definitely not recommend...

I'm a long time customer and today my mom got handed the pizza from the delivery guy and handed him a cash tip because we payed with card. So when he hands my mom the pizza and card and she handed it off to me I noticed the tip and total amount was already added by him!!!!! He automatically added a $5 tip plus the tip we gave him. I assume he even made a mistake and gave us the receipt he was supposed to keep.That's so rude. I called the manager and said he would make sure no tip would be deducted but didn't really seem like he cared.

I did place a complaint to corporate so this wouldnt happen again and my local dominoes manager named Danny (Arcadio, who I verified was not the delivered only the person who makes the pizza) called and rectified the situation and assured me that the situation is being looked into so that it doesnt happen to other customers. This made me feel a lot better that they are looking into it and for this I will add another 2 stars to my earlier...

Domino's is a good pizzeria but one time I called my neighborhood Dominos and ordered pizzas, and the Dominos Pizza worker put Black Olives on the pizza I didn't ask for. I called to let Dominos know, and they said I was, in many words, I am a Lier they didn't put the Black Olives on the pizza. I love veggies but I didn't ask for the Black Olives on my Pizza. I had to actually drive to Dominos and show the pizza, then I was threatened by the Domino manager and he told me I was never allowed to order from them again in National City California on Highland and 7th Street. The whole ordeal was very frustrating, afterwards I didn't have a taste for Pizza, I lost my appetite. Now, I order online and the NC Dominos has to deliver... Otherwise, Dominos Pizza is...