Ginza Sushi — Restaurant in National City

I used to like this place for their food having good flavor & being priced a bit lower than at other sushi places, but yesterday was disappointing. They’ve never been the friendliest, which is fine by me, but they have gotten straight up careless about showing basic courtesy or attention to customers; Don’t expect to be greeted- just barge in and sit down. Also, be ready to order within minutes or they’ll punish you by taking forever to come back to ask again. If you need anything else after your food has been brought, holler and wave because the ladies will always pretend not to hear you unless you are obnoxiously loud or get up and go get them yourself. Yesterday something nasty happened: there were two chunks of something thin on the walls of my cup of sprite- like lettuce or ginger idk- I didn’t make a big fuzz I was discrete. When my friend and I managed to get the lady’s attention by both saying “excusemeeee” in synchronization, I showed the lady and she took it to the back to “bring another… Sorry about that” Unfortunately, for me and congratulations to her I guess, she got me because it wasn’t til I was almost leaving that I noticed the same exact two chunks of food in my drink! Lol! Kinda funny, how they were slick about it. I don’t think it’ll kill me, but also I am disgusted by it and their behavior. I didn’t bother to mention it on my way out. I just paid and even added a farewell tip because Pffft! what was I gonna do? Ask to speak to a manager? Ask them to deduct a soda off my check? Hahah! Just know that I am disgusted enough to never return and certainly won’t be recommending them. I feel bad for the chefs & wish I could rate them separately, 5star: the sushi presentation...

This place broke my tipping streak. I walk in and it looks decent, I sit in the corner in front of the kitchen and god… I see the cooks with dirty aprons, dishes on the floor, no gloves!!! The woman with short hair was the worst, I saw her sprinkling something in someone’s rice, she blew her nose and carried on to grab someone’s plate, she obviously does not care. The food wasn’t the best, I am not a picky eater at all, BUT I got the Bento Box and the chicken was definitely old it was stale and tasted like it was reheated, the salad was watery, and the miso soup was tasteless. I was only able to eat some of the rice and tempura, the sushi was decent though but it was california roll sooooo. To top it off she got mad when I declined to tip, I hate not tipping because I understand how helpful they can be but I didn’t even...

Horrible customer service was not even the worst of our experience. We were seated and sat for about 10 minutes before anyone approached us. When the waitress did get to the table she unpleasantly asked us if we were ready to order, followed by whatt we wanted to drink. Then the food arrived. Soggy, overcooked edamame was brought out after we recevied 2 of our rolls. I've never had edamame where the entire skin broke apart and ended up almost dissolving in my mouth. The 3 rolls were ordered were pretty good but the sashimi was bad. And by bad, it was old. The taste and texture were off. I felt sick a few minutes later, as did my friend. Not once did anyone check on us, refill our waters or show any type of concern. Then we had to ask for our bill. Even as a last resort Sushi spot, I would not...