We booked this place for a HUGE event last night that occupied the upper floor. We made this place a ton of money. My friend (who was in a nice suit, so bartender probably thought "$$$") was ordering our drinks throughout the night. The main bartender was a young guy with dark hair and facial hair. My friend had asked him for "something fruity with rum" and the bartender made him his own special drink.
The event was meant to go on until 2am, and although the crowd had thinned by about 12:30-1ish, there were enough people there to keep things going a bit longer. I had had 3 drinks all night, from 9pm-1am: a tequila sunrise and two of the rum cocktails he'd made for my friend. At no point did I feel "drunk" or even close, because the drinks were not strong. Which was fine because I'm not a fan of being "drunk."
A person of my size burns off approximately 1 drink/hour. How do I know this? Because I also worked in bars for over a decade, which meant I had to keep up my alcohol serving permits. And in my time working in bars, if I had EVER spoken to a customer the way this guy talked to me, I'd have been fired on the spot. Only times I ever became stern with customers was when they were belligerently throwing menus or peeing by the pool table.
My friend and I wanted to get one last drink, so we stood at the bar waiting a very long time to be noticed. They had begun preparing to close before the event was meant to end. I finally got the bartender's attention. I figured it was a long shot, but I said, “Do you have the stuff to make bourbon milk punch?” and instead of recommending a different creamy drink he just said “take your time” and wandered off for 10 minutes.
Taking note of what bottles I saw, I grabbed his attention again and asked for a B52. Grand Marnier, Irish Cream and Kahlua. The bottles were right there. He sneered, “How about a vodka cran?” I was so taken aback by his behavior, I didn’t even know what to say for a second. Any other bartender on earth would have suggested something similar if they couldn’t make it. I was like, “No, I don’t like vodka” and he took off again.
A few mins later, I got his attention again. My voice was not loud. I was not making a scene. I just asked, “Hey, is there some reason you don’t want to serve me?” He replied, “You don’t understand what kind of bar this is” (Seriously? It’s a BAR. Not a hot dog beer stand at a football game.) Apparently he thought I was just too stupid to “understand.” I proceeded to explain why I felt I was snubbed, and he cut me off, “I think you’ve had enough drinks.”
Okay, by this point I am really getting angry. Still not screaming or being out of line, I said, “I am not drunk. I have had 3 ALL NIGHT. You made them.”
And then…he says, “Oh, so you’re just like this?”
I kid you not. That’s what he said. VERBATIM. I told him go ahead and close out my friend’s tab then and he was like “Fine, have him check out with that girl” (the other person behind the bar.) And again he punked off with his dismissive “I’m better than you” attitude.
At this point I was FUMING. I talked to my good friend who was the one who organized the event. She called him over, “Hey, this is my good friend, what happened here?” His manager was also right there. I began to state why I was so offended. He cut me off, “You’re drunk. I already talked to you and you cussed me out and called me names.”
I DID NO SUCH THING. I have never, ever, ever been so disrespected by a service person. Having been a server for years, I always treat them with respect and empathy and tip well. And in response to my complaint, he gaslighted me and called me “drunk” to make himself look good and paint me as some hysterical drunk broad to his manager.
I’m appalled by how I was treated. He didn’t care; he’d made his money and just cared about going home. Bar manager? Maybe give your customer some credit and believe me when I say this dude was WAY out of line. We brought your business a ton of money and the least he could have done was be kind...
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If I could give this venue ten stars, I would! We held our wedding reception here, and let me tell you, it was so stunning that I found myself questioning if my wife was as nice as the venue. Seriously, the ambiance was so perfect that I thought, "If only my marriage had come with a backdrop as beautiful as this!"
The staff were incredibly attentive, making sure everything went smoothly, while I was just trying to remember my vows. The food? Absolutely divine! If my wife’s cooking had been half as good, we might still be together—at least over a nice meal!
The decor was on point, making everyone look like a million bucks (including me, which is a feat!). Honestly, if my relationship had been decorated as well as this venue, we could have been the envy of all our friends.
In short, if you’re looking to host an event that will make you question your life choices in the best way possible, this is the place! Highly recommend—just don’t forget to invite someone who’s as nice as the...
Read moreI was visiting Las Vegas for a conference. The Kansas City Chiefs were playing and I needed to find somewhere to watch. This is the place. Found their Facebook page. And they are definitely chiefs fans.
Great service and food. I would recommend the loaded Tots, full of meat and the fried chicken skins. That's right! The part my wife hates and can give you a heart attack, but oh so good! I should have ordered 2 🤤
They have a room for non-smokers with multiple TVs, one large one for viewing for the tables.
Amazing place to offer a room for 2 to 3 hours and invite people to come in, eat their food, and enjoy the game. I will definitely come back the next time I'm in Vegas and need to watch the...
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