Ohjah Pahrump is the best and only Japanese Restaurant in Pahrump, but one to which I shall not return.
We had 3 families meet there for dinner on 12/16/21 and the tepanyaki dinner was fabulous. The sushi was mediocre, though. We gave our chef a cash tip and I noticed there was an 18% add-on charge for groups of 6 or more on the bill. As we weren't a group, I lined out the add-on tip on the bill and went to pay the bill. The bill stated for two persons. The waitress PK, said I had to pay the add-on charge of 18% and I said I already gave a tip to the chef and i wasn't paying double tips. i said if I paid the entire bill for everyone i would have paid the add-on amount. Things escalated as the waitress refused to give me my charge card back, even when my wife said she would pay the whole bill in cash. I told her it was against the law, to not return my valid credit card. Another employee tried to calm things and called the boss, who said to call the sheriff. The sheriff was helpful in calming down the situation and listened to everyones' sides of the story. We ended up deciding to pay our whole bill and to dispute the extra charge with the credit card company and let others know of this unfortunate policy and the inflexibility of this establishment and wait staff.
So don't go there and meet with 6 or more people or you could end up as we did, paying two tips and having them waste a half our of our and the...
Read moreThis place used to be fantastic. I have no clue what happened. Made reservations for 7:00, got seated at 7:15. I understand that's fair, they were a little busy. At our hibachi table there were 3 parties of 2 and my party of totally equaling 10 people. The table behind us that got seated after us 10 already had their chef before we even made our drink orders. Like I said we were seated at 7:15, we finally got to place our drink orders at 7:50, our soup and salad at 8:05, and our chef got there at 8:30. On top of taking over an hour to get to us. The chef showed zero effort in trying to be entertaining. He you could see all his face he did not want to be there. Most of the food was very bland and the rice was burnt. On top of the bad food service drink service and whatnot. When we finally paid our bill they had charged us the gratuity of a party of 10 even though be in my family were simply a party of four and had never met the other three groups of two in our lives. We love this restaurant chain unfortunately I do not think we will ever be using this location again. I have been going to this restaurant chain since it opened its location in pahrump and have used many other locations in Vegas. It's pretty sad but I think next time we decide we want ohjah, we're going to have to drive all the way to Vegas...
Read moreIf you want a TERRIBLE experience, let me recommend this place. We, party of 4 (locals) went here for my friends Birthday lunch. Hibachi room was closed. Water Fountain drained/empty, with dry mineral flaking scale exposed. Menu items were made without said ingredients..that were missing. We were told by the server that they stopped ordering tomatoes, cucumbers & asparagus. (main ingredient in listed Veggie Rolls). We noticed the asparagus was missing about ½ through the sushi roll, and they charged us full price, even when we asked them to take it away. Egg Rolls are frozen, then quick fried with mushy, unidentifiable ingredients. The Birthday Girl was shorted on her Plum wine pour and the wine tasted OLD The Salmon Nigiri was soft and had an odor to it. At this point, we asked the older male server to get us a Manager. He was very rude and told us the Owner, Michael would NOT come out to speak to us, and also with a straight face, he told us in his angry English..and I do quote: "IF YOU DON'T LIKE, YOU DON'T COME BACK, GO SOMEWHERE ELSE". It was absolutely horrific. Shocking to hear that from a server. We will definitely take him up on his recommendation. They just lost 4 customers, all in one sitting. What a joke...not even worth 1 star. ~Shame on the...
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