Burger King — Restaurant in New Albany

This is probably the very best Burger King I have ever been to. For example: We ordered 3 whopper combos and sat outside in our car and ate them. They were, of course, spectacular. It was all very well made and efficiently packaged. When we were done, we started to drive back around for some ice cream. The lady who had served us in the window was walking out to her vehicle (assumably for her lunch break), and, seeing us drive back around to the Drive-Thru, she put her stuff in her vehicle and walked across the lot, and called out to us, checking in case maybe she had gotten our order wrong or missed something. She stopped her break to come make sure that we were fine. That is...amazing. Extremely respectable. We assured her we were okay and thanked her, and she repeated that it was her pleasure to serve us. I was really blown away....The young man who took our order was very clear and careful yet surprisingly fast. His only fault was that sometimes he jumped to conclusions about what we wanted, but he always asked as he was typing it, and was very quick in removing it if incorrect. The man who served us ice cream was likewise very curteous and efficiently fast. I don't think I have ever had a bad experience at this Burger King, but this was an absolutely stunning example of the quality of character of their employees. I would recommend...

Avoid eating here. I enjoy eating at burger king but have never had a positive experience at this location. The issue has never been with cleanliness or quality of food. The customer service is terrible. Upon my last visit I took my children and 2 of the employees were having a loud and profane discussion which any customer would have found outrageous for a dining establishment. When In asked to speak to a manager was told there wasn't one on duty. Phoned the regional office and they expressed concern with my complaint and I was told they would be following up with a phone call from area manager to get more details. Apparently area manager was not concerned because that follow up phone call never came. I will certainly never revisit this location with so many other good alternative restaurants in such close proximity from...

I went and order a classic and onion rings at first the screen said fries and as I was pulling away still in hear distance because she said onion rings bk to me so I said onion rings get to the window Manger is so rude hands me a milkshake I said that's not mine I ordered a classic and onion rings she rolls her eyes and said she took that off well they.shut the window and comes back hands me my supposedly food and shuts the window I mean you can tell she can't stand me why I did nothing told her I take the shake but I leave to find out she did give me my onion rings but gave me a chicken sandwich no need in going back and getting disrespected and act like I did something wrong so I just wrote...