Little Caesars Pizza — Restaurant in New Albany

First of all they are wanting you to order online...which would be fine if 1) there was an option to pay cash at the store instead of having to enter your credit card number and 2) if it the had the store specials online which they don't. If you call no one answers the phone. So, for the 2nd time this week I went and tried to get crazy bread, the first time the dough boy was late so they were behind and there was no crazy bread. I tried calling today, no answer, went to the store and sat in my car for over 30 minutes because there is a sign on the door stating only 6 people are allowed in at a time and there were over 10 people in there. So, finally more people keep going in so I decided to go on in when 2 of the people came out. The girl behind the counter says they don't have crazy bread....what?!?!? You have to order online she says. I tell her that they don't have the special online and there is no pay at store option and she said she would check to see if they had any...she asks someone in the back and was told nope only online orders! I will NEVER shop at this location again! I drove to Holly Springs and had no problem ordering crazy bread and the young man was extremely nice and helpful! I don't know what the problem is at the New Albany store and this isn't the first time we have had issues there....but it was the final...

First time I came it was a great experience. I asked about a military discount and I was given the option of a free breadstick or wings instead of a % off. Second and 3rd time same thing. 4th time it was a different cashier and she stated they don't offer it. I explained that they do because I've been here and gotten it before. She spoke with someone and gave me the discount and apologized. I thanked her and also apologized for the trouble. Today, I go in and a new cashier yet again. We don't offer military discounts I'm told, I advised that they did and that I've encountered this before. She said she would go speak with the manager and I was told they have never offered a military discount at this location.... so little Caesar's managers in New Albany, MS like to call their customers liars. Even when I offered to show proof, I was met with rudeness. I guess I will recant my submission to my boss on having pizza from this store to feed the employee's. Let's see.. $5 each per pizza x 50 personnel 6+ times a year... Yep. That adds...

Previously rated 5 stars. After many issues with this location, I'm dropping to one. The only reason they get it is because zero stars isn't an option.

This location is ridiculous. They are SUPPOSED to close at 8pm, but consistently close at 7:20-7:30pm. Not once, not twice. ALL. THE TIME. After a day of promising the kids pizza for dinner, drove 15 minutes to pull into the parking lot at 7:30. Lights off, everyone gone home.

That was the last straw. This is after pulling in one night at 7:30 to be told, "Sorry, our ovens are off." That day, the employees were just standing around, learning on the counter, talking and hanging out.

The manager(s) and anyone doing/permitting this needs to be fired. Some of the employees being friendly doesn't excuse this consistently bad behavior. Do your job, and stick to your hours! If I did this at my job, I would have been fired a...