I had called and ordered 2 small cheese dips, an order of fries, sweet tea light ice, and an order of buffet wings. I rolled up to the window and had told the lady my order number and she proceeds to tell me my order. She says 2 medium cheese dips and I said it's suppose to be 2 smalls and not mediums. She ignored my comment and continues to read off the order. I remind about my ice in my drink as well. For some reason it was $28. I was getting upset after pulling off, so I had pulled over to look at the ticket and it said 2 medium cheese dips. I call back up there to let them know that my order was wrong and I was suppose to receive 2 small dips and not 2 mediums. The guy goes on to say that they charge the smalls as mediums because of bowl size and offers to take back cheese dip and get my money back for it. At this time my autistic non-verbal son is screaming at me for the cheese dip because it's one of his favorite things in the world. I go on to tell this guy why wouldn't y'all say something to the customers before hand about the size issue when ordering takeout instead of secretly up charging the customers. I tell the guy to forget it and hang up. I should have looked at all of the food because it's ridiculous. The cheese dip is just cheese water!!! My son was crying because the cheese dip wouldn't even stay on his fries or his chips. He refused to even eat it. The serving size of his takeout fries wasn't even worth the almost $3 that they are charging either. It was just like a handful. You receive double if not a little more when you dine in. My tea was full of ice when I asked for light ice so I had to use my hand to fish most of it out. Due to my sensitive teeth, I cannot have a lot of ice or I feel excruciating pain in my teeth. The wings normally come in 12 and I only received 10. All in all the................well, everything was a bad experience. Portion sizes ARE significantly smaller when you order takeout for everything. I don't think we will be going back for a long time. NOTE TO EVERYONE: Definitely not worth it going through...
Read moreI don't know what happened to Mi Pueblo in New Albany it is so not the same taste. This was always my favorite place to eat while I worked in New Albany but I hadn't been in a while since I left that job and I probably will not be returning any other time. I was so excited to eat here when we were passing through here on our way to Memphis. I didn't even let the fact that 99% of the employees just look at you like you ruined their day by coming in or the 20 mins we sat waiting for a server to acknowledge us dampen my excitement for being back here. Finally we get someone to take our order and our food came out promptly. The issue that took my joy away was the taste of the food. I was mind blown that this was the same place I had so many great meals before my. I can't even describe the taste of the beans I honestly can't! tThey tasted like adhesive spray got used for a main ingredient or something. They were awful! I am not trying to be rude. I mean it with the upmost respect but I stand by what I said. The quesdilla wasn't much better itself. I will say the cheese dip was still delicious atleast. I am not sure if they had a change in ownership or what has happened but I hope they figure it out. I don't think I will be back anytime soon. We all left disappointed and still hungry cause I couldn't get that mess down. We basically gave them $69...
Read moreTHIS IS THE WORST MI PUEBLO EVER! I HAVE BEEN TO PLENTY! THE MAN THATS ALWAYS THERE... HE IS RUDE AS EVER! HE SEEMS TO BE ONE HATEFUL MAN. MY FAMILY GETS DRIVE THRU AT LEAST TWICE EVERY SINGLE WEEK... WHEN THE ORDER IS RIGHT, WHICH IT RARELY EVER IS, ITS ALWAYS DIFFERENT PRICES! THE SALSA IS NASTY BUT THATS WHEN YOU ACTUALLY GET IT WITH THE CHIPS! I CALLED JUST NOW TO TELL THEM SINCE I ORDER GRILLED CHICKEN NACHOS & DIDNT GET SALSA. IT WAS AN $11 DINNER. I TELL HIM & THE RUDE MAN SAYS “WE DONT CHARGE FOR SALSA!” NO KIDDING! BUT ITS COMPLIMENTARY. WHY GIVE CHIPS BUT NO SALSA???? I AM SO UPSET. MY FAMILY IS DONE WITH THIS...
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