Fin's Eatery & Spirits — Restaurant in New Baltimore

This place has good food but the staff is so rude. Usually eat there once a month with a group of 6-8. They put tables together for us. One of my past visits the table I sat at had not been wiped, I asked the waitress if I could have a cloth to clean it. She indignently came over, wiped the table and announced to the table that I should be worrying about what I'm going to order, not that the table is dirty. Yesterday our group of 6 entered the restaurant just after 1pm. there were 2 people that were leaving and 1 waitress talking to them who refused to acknowledge our presence. They left and we were the only people present. We waited patiently for acknowledgement. A young lady, long brown and blond hair came from the back, did not ask if she could help us. I asked if she was the hostess. No, she responded, I'm the "manager". I let her know we had a party of 8. She setup for a party of 6? Fortunately i miss counted. I asked the "manager" what the soup of the day was, she responded the waitress would answer that. The waitress (that would not acknowledge our presence), Missy W, eventually found her way to our table and took our order-nothing complicated. Then 3 more tables came in, parties of 5, 4 ,2. As we sat and waited for our food the party of 5 and 4 were served. We had not seen our waitress for a while or the "manager", so someone in our group stopped the one waitress on the floor and commented about other people being served. She was also rude, said we came in after, we corrected her and then she walked away as our meals came out of the kitchen. We finished our meal. Waitress came over, cleared away the dishes and disappeared. We waited for her to bring the bills, nothing for quite a while. Someone in our party asked loudly if we could get our bill. The "manager" turned and looked at us, said nothing and continued her conversation with the man at the bar. I am a woman, i am a 20%+ tipper and for the 2nd time in my life I left no tip. This is a small business and I highly recommend that the owner find new employees. To bad, it's a nice place otherwise. Can't wait for the new restaurant to open across the street. Won't be returning unless I hear a friendly staff...

Order a ruben, I was given a corned beef sandwich with sourkraut, missing dressing and cheese. It was still good however.

I ordered for carry out, I tried ordering online, but it said I needed to sign up with an account, after taking this time, and trying to add to my order it said that I couldn't order online and to call the restaurant. i called the restaurant, and asked if I could order carry out, she said she would check, then took some beer orders, and someone else's food order, spoke with someone else if they were taking carryout orders, and explained that she didn't know because she was yelled at about taking carry out orders, came back to the phone, took my order of "Ruben, fries" no changes or substitutions, I then asked if I could have the fries in a separate box. She said she would write a note for this, but would most likely get yelled at for it. I only asked because I was limited on carrying space for a single large container.

Once I got there, took five minutes for someone to tell me where to go for my pick up since there was no one at the hostess stand. Once they showed up, I was told to go to the bar.

Trying to get there, it's like a mosh pit, the only difference is there are chairs and people sitting. There's nowhere to walk, I don't even know how the servers get through. They kept bumping into everyone.

Once I got my food, and got home, and realized there was no dressing or cheese on the Ruben that i ordered, but the fries were in their own box. I figured that calling there would just cause a hassle, and waste more of my time than it was worth, I won't be back.

TL; DR Ruben doesn't come with cheese or dressing (even though the menu says it is included), very crowded, not worth complaining about or coming back. I wouldn't recommend anything except on a non-descript Wednesday at 3pm where you might not...

Decided on Fin's for dinner last evening. My Husband had French Onion soup, steak , baked potato & caesar salad. I ordered chicken tortilla soup, house salad, ribs & baked potato. My Husband's meal was fine, his only note was French Onion soup was good, spot on with flavor, but there was something that added a grainy texture to the soup, outside of that, great soup. My soup arrived, overly salty. I've had tortilla soup before and have made it, some of the ingredients can send it over that edge if one isn't careful. I didn't say anything, it happens. I ordered the ribs because the description on the menu said " famous, fall off the bone" . sadly, this was not the case. Presentation was great, couldn't wait to dig in...tough as nails. I had to saw to get the end bone off, saw to get meat off..sauce was great, ribs were chewy and tough. At 18.99 for a half slab, I had to send back.I was soo disappointed. Waitress said even the cook was surprised at how tough they were when they went back. Must not have been the same cook/chef that let them leave the kitchen? Of course waitress offered a different entree but at that point, my Husband was into his meal. Dinner portion of date night, didn't go well. Also, my drink was refilled after ribs went back, but not my Husband's and he was the one with food to eat and nothing to wash it down with.Maybe just an off night there. I do like the vibe of the place but bad dining experience last night. I wouldn't write the place off as a do not return, but would give something else a try instead. Great views, staff...