Moon House Chinese Restaurant — Restaurant in New Bedford

Love the food but I will not be ordering from here again. Tonight I went outside to wait for my order and spoted the driver sitting in my driveway. I walked over,handed him my money and yes,I admit that I didn't change my phone number online but being that I went through a bad breakup I forgot and tonight was even worse. I walked over,paid him,and he started going off aobut me not answering my phone. I told him I'd change it and I was going to point out the fact that my mom passed away three weeks ago and while I may not have changed the number right away i didn't feel it warrented an uppity driver yelling at me. So,pass this along. I changed the number but don't worry. I won't be ordering from you again. I work in retail and I get people can be a bit much but for him to yell at me like that was totally uncalled for and just so we're clear I changed the number but I won't be ordering from...

First time tonight as well as the LAST time ever. The people seemed nice. And that's the only positive I have to say. The food was absolutely disgusting. Not one bit of it was palatable. Chicken teriyaki had almost a slime like goo/texture. Steak teriyaki, boneless ribs were both rubbery and yucky. Chicken fingers,egg rolls,crab Rangoon greasy as an oil pit. Ugh. French fries were so bad my 5 yr old was all set. THAT'S BAD! I also ordered chow mein and pork fried rice but after the come bits of each of the above mentioned I'm all set. I should know better then to bother trying new places. Sick with what you know and you won't be...

I will never order again they made a mistake on my order, I ordered chicken wings received chicken fingers which would have been no problem. When I called to ask them to fix it they questioned me told me I was wrong and had me send them back the chicken fingers. DURING A PANDEMIC. Hopefully they don’t plan on reusing them. The woman who I spoke with was very rude Over the phone and tried to blame their mistake on me. I would never have had an issue because mistakes happen but to be disrespectful is not okay. There are other places who will take the time to listen when you order and at least try to fix the problem...