Naturally Cafe — Restaurant in New Braunfels

The staff warned that they don’t really make any effort to avoid cross-contamination. That is bad form, since they advertise gluten free options (crustless quiche, gf bread for sandwiches). The ‘sandwich’ was terrible- cold, thick, crumbly GF bread about 3x5 or 6 inches, so it is very small. It was also Flavorless and dry. I asked if they could toast or at least warm the bread without cross-contamination, and they said no. If they invested $15. in a panini press that was dedicated GF, perhaps their GF sandwiches would be edible. The ‘side’ was 3 thinnish cucumber slices and 4 tiny baby carrots (the ones that are chemically rounded). I recommend you avoid this restaurant if you are gluten free. No real options that are palatable. Maybe their crustless quiche is okay, but certainly not their sandwiches. They really should not even advertise GF bread if they cannot make a decent sandwich with it. Also, they forgot to put the included avocado on my sandwich, so I had to ask for that. Even then, the sandwich was of inferior quality. It was only ‘edible’ since I was so hungry. Never again...

I live in the Lubbock area and whenever I go to New Braunfels I make sure I come here. My visit this time was disappointing. My bill was $75.62 but I was charged $90.62. I contacted the manager Bailey and she refused to correct my charges saying there was no way to fix the over charge without my card. As I am back home there is no way to do this. I suggested she send me a check or money order and she said "NO" as she was laughing and mocking me, because as she stated, she did not have my address. I offered to give her my address but she didn't take it. I'm very sad as I will never dine there again as this last experience left a terrible taste in my mouth. No pun intended.

In response to "owner" .. sending me a check or money order for the over charge of $15 would be secure. I send checks and money orders in the mail all the time. I have done that for over 30 years with no problem. I have also received checks in the mail. The truth is your establishment does not want to make this right. You want to cheat people, and then say "have a nice...

Initially was interested in having a dine in experience with this restaurant but after the counter attendant was unnecessarily rude, I decided to take it to go. The food was delicious but it did not match the price point. The disclaimer by the counter mentions that food is made fresh to order that causes a delay in receiving the item, but for what was ordered, it did not require to have a 15-20minute lag.

I was actually excited to try the place because it is one of the few places in NB that offers fresh, vegan options but the girl behind the counter was so rude and condescending that it just affected my experience enough to chose never to go the establishment again. The items are not proprietary in any way that it would preclude me from making the exact items myself.

Based on the reviews I have read about the establishment, they are repeat offenders in being rude to customers. And I am certain, I did not provide any reason for the worker to treat me as hoggishly as she did.

Buy your fresh ingredients. a panini press and a juicer and...