Rhea's Ice Cream - Gruene — Restaurant in New Braunfels

My son wanted some ice cream so I came here. I love coming to Gruene and spend some time here. I ordered my son’s ice cream and it was fine. I ordered the sea salt caramel for myself and it came out looking more like a float. It was half melted. I didn’t think to take a pic so everyone can see it. When I went back to ask for another one the young girls working said that flavor comes that way and showed me the whole ice cream bin was melted. They called it fluffy in flavor. I’m sorry I have ordered this flavor in other places and it doesn’t come out half melted. I feel it wasn’t stored properly and they were trying to sell a sub par product. When I asked for a refund the young lady in the pic first wouldn’t give me her name and she started yelling at me for being “aggressive” because I was asking for a refund. They said their machine doesn’t offer refunds. I opened a claim with my bank and they refunded me. This business needs to be reported to the attorney general office for this kind of practice. A business cannot state they can’t offer refunds. Very rude customer service. I’d rather support other small businesses that care for...

⭐️⭐️⭐️⭐️⭐️ A Scoop of Delight Next to the Antique Police

If you’re in the mood for some adventurous ice cream that hits the spot without hitting your wallet, look no further! This place serves up wild flavors on a homemade cone that’s so good, it might just be the most valuable antique on the block. The ice cream is worth every penny, and the variety is like a party for your taste buds—one bite and you’ll be questioning all your life decisions that didn’t involve ice cream.

However, brace yourself for some drama from next door. The antique shop beside this slice of heaven clearly has beef with anyone enjoying life, especially if that enjoyment involves a cone. Their “No Ice Cream” signs are plastered everywhere—inside, outside, and probably on their dusty old chandeliers too. I guess the spirits haunting the antiques don’t approve of joy. Maybe it’s the ghost of someone who never got to try a decent scoop? Who knows! But hey, more reason to enjoy your ice cream even more… because nothing tastes sweeter than mildly infuriating the...

If you’re thinking of stopping by Rhea’s Ice Cream, make sure to show up at least an hour before their posted closing time — because apparently those hours don’t actually mean anything here. We arrived 15 minutes before the posted closing time, only to be greeted by a young blonde employee who came outside just to rudely tell us they were already done for the night. Why bother posting hours at all if the staff decides to lock up whenever they feel like it? It’s almost like customers are an inconvenience. There was 3 of us in line behind a group of kids that already had ice cream, it wouldn’t have been that difficult to serve us before they closed. This town had shown nothing but kindness to myself and my family this trip and this encounter the night before my trip ends will be a reminder the next time I think about visiting this town. Update the hours and get nicer service or your shop will not be running for much longer. Save yourself the drive and the frustration — there are plenty of other ice cream shops that actually want...