New Chinan — Restaurant in New Britain

I wish I can give them a zero star first off they ordered me the wrong thing and then say that what I ordered is not what I wanted and the man kept on calling me honey first off do not call me that that is disrespectful and rude because I’m not your honey I’m a married woman secondly when I want it to get the money back to switch the food he want to charge me five dollars extra to switch how when you messed up on the order and what I said you’re twisting my words around and I never said that and the lady that Yes and the phone was very rude I was still want to open still go to China express or somewhere else because this Chinese place is...

I have ordered from this place many times and never had this problem. I ordered for delivery and waited 1 hour then got a call that they were outside and they were not! The delivery person was extremely rude! I told him many times i went outside and waited again. I tried to be more specific but it seemed like he didn’t want to hear it and didn’t care. He then called me a liar and told me to stop kidding and said he was going home. I called the manager to inform about the situation seemed like they didn’t really care about who was working for them either! I highly recommend you waste your time...

The owners are such sweet hearts, so kind and always remember their customers faces! The food is better then chengs kitchen I’ve been living next door for 5 years and I’d know. The crab ragoons are crispier and have a sweeter filling then next door. The ones next door have more of a cream cheese filling and are harder to bite into. I still like them lol. But my partner does not.

The location is pickup only! And I like the way they run things.

If you ask for extra, they give you extra. They don’t cheap out and give you quality...