Hill’s Kitchen — Restaurant in New Haven

It seems like they really don't care. Service was terrible, some of the food was really good, some ok. My problem is they were out of a lot, and shady about it.

I ordered takeout on Friday around 3:45pm, and they were out of a lot of stuff, they subbed my main entree I ordered without telling me and I didn't find out until I got home. The owner wasn't professional. The lady who took my order and made my chicken was nice. Overall, I don't recommend.

Service: Their online ordering system was down or turned off, so I drove there, walked in and ordered and waited in the place.

I looked at the menu and looked at the stuff in the case in the front, they were out of two things that I had really wanted, banana pudding and potato salad. I told them I needed a minute to look at the menu, and I was waiting on my BF to text me his order. I have a couple questions about one of the cakes I saw in the case, and I didn't get a straight answer. At that point I should have just walked out, but I really felt like comfort food on a cold rainy day. So I stayed, and I regret it.

I was waiting for my boyfriend to text me what he wanted, he wanted the same thing I did. So I ordered two chicken dinners, with mac and cheese and candied yams. I also wanted collard greens, so I ordered an extra side of those, but they were out, she said it would be an hour wait for the collards to finish cooking. I said no thanks, just the dinners. They asked if that was it and I said two drinks unless you have banana pudding, and she said okay, but never said whether or not there was banana pudding.

While I was waiting there, the owner was having a personal phone conversation with somebody the entire time in the area where customers are. Someone called and asked if the sides came with the wings. When she hung up she complained to me about that customer wanting stuff for free. Then a woman came in (possibly the one who called) and asked questions about the wings, and they said the sides were not included with the wings. But, if she bought a fried chicken dinner and wanted wings, that would come with sides, and they would do wings for her instead of a leg and thigh, they were out of white meat. They didn't tell me this when I ordered 2 fried chicken dinners. When my stuff was ready, the worker who made it bagged it nicely so it wouldn't tip over. I paid for my stuff with the owner, left a small tip and thanked the worker for my food, said good night to them as I left and they didn't respond.

I got home and I opened both our dinners, and they were both wings and not real fried chicken, and there was no cornbread, which they said comes with all of their meals. I was so pissed! Mostly because they didn't tell me. I was sitting there waiting for my food for 20 minutes in their place and they never told me that they were out of cornbread or that my dinners were going to have to be wings instead of actual chicken pieces. I might have still got them, or had them tossed in buffalo sauce, or picked something else from the menu.

The Food: Admittedly the wings were pretty good, just not what I wanted. I was looking forward to big pieces of chicken, and cornbread and perfect bites of yams, mac and collards all together. The mac and cheese was creamy but way too peppery-it was hard to eat. The candied yams were really good. Cornbread would have been nice but I didn't get any.

Vibe inside: unwelcoming. There's a small loveseat in the window facing the counter and two high top tables that are pushed together, covered with a tablecloth, but also in stuff for the owner to use to do business, not really like available for people to sit and eat at. I sat at one of the high top chairs while I was waiting for my stuff to be ready. The little decorations and things under the chalkboard were covered in a blanket of dust, and so many people wrote on the good vibes chalkboard that you can even read what people had written. It hadn't been cleaned off in a long time. They really are giving the vibe that they don't want...

Not from New Haven but just out there to go to a store. I drove pass this restaurant but I could smell the food from inside. I had to stop what I was doing and turn around, me and my daughter. I kid you not that was the smartest change of plans that I ever did. Let me tell you. When you walk into the restaurant ok i understand why the food is to go. Let me tell you baby. Once you get any of their dinners you gonna wanna be home or some where comfortable. Because “baby” you’re gonna need to relax. Their food is so amazing. I mean when they say (Food so good you wanna slap yo momma) eating from Hills Kitchen will make you want too. I mean everything is amazing the pork chops, chicken, rib, I could name more but I want anyone everyone to go see what I’m talking about for their selves. Lord knows God bless the cooks in the back God really put some good people with great talents in the right spot. This is their calling hunny, and I want to give a big thank you and your amazing to Kim that works there, she gave me and my daughter great service and she’s an amazing cook. But listen I know my review is long I know because I could go on and on about how good their food is but yall gotta try it for a yall selves. DO YOU HEAR ME YOU GOTTA CHECK THIS RESTAURANT OUT HUNNY. Look food so good I’m gonna take this hour drive again to come straight here to get more food. That’s how amazing their food is. Five stars is what I give them if they had more I would give more stars. I’m serious go check them out and when you go there say Ebony and Lauryn sent you. ( Please go run, skip, drive, hop I don’t care just go there and try their amazing food I’m telling you your gonna wanna come back. So next weekend I will be here...

I ordered a pork chop dinner which I waited 15-20 minutes which was not a problem I know sometimes it takes an extra minute to get food right. When I got my dinner the 2 pork chops must have been the 2 that were sitting around since lunch time. I went there about 6. They were dried out to the point where the coating on the top side was touching the coating of the bottom side. And what sad about that is they had to see that but still put in the dinmer. The collard greens were loaded with sugar and I didn't bother eating the yams in fear of more disappointment. I just threw the whole dinner away, because I figured I would eat the chicken rasta pasta I ordered as well and the chicken in the rasta pasta had no flavor. I wouldn't even call it chicken rasta pasta. It was more like chicken Alfredo. I threw that away too. $36 wasted . If you wonder why I didn't just bring it back.. it is because I live in Danbury and was just passing through New Haven. Needless to say I won't go back there or recommend anybody else to go there. Only positive I could say is the people were pleasant but that went by the wayside when they...