We absolutely love Aurelio’s in New Lenox - hands-down one of very favorite go-to pizza spots. We’ve always had a great experience here, and this most recent one just confirmed why they’ll always be #1 in our eyes.
I accidentally put in the wrong delivery address and was super confused when the order didn’t arrive. When I called, the staff was incredibly kind and helpful as we figured out the mix-up. Once we realized it was my mistake, I spoke with the manager, Calvin, who couldn’t have been more professional and understanding. They were genuinely kind regarding the late delivery even though it was on me.
The pizza and toasted ravioli, as always, were amazing - but it’s the people behind Auelio’s that make this place truly special. Huge thanks to Calvin and the team. Can’t sing your...
Read moreHard to understand the reviews at this store in New Lenox. I grew up on Aurelios Pizza even met Joe a couple of times. The star is because the staff is nice but honestly, they do not follow the specs for Aurelios pizza. At least everytime I order it. I try it every year hoping that they get or together but ive finally given up. The sauce is barely there and everytime its delivered the pizza cheese color is white and the sausage is barely cooked. Now if thats how you like it, this is for you. But the Aurelios I know Frankfort etc cooks the Pizza so the cheese is more of an iced tea color which really crisps the cheese up a little and brings out massive flavor. Anyway, they are in the business of consistency so they have...
Read moreI am an Aurellio's loyalty customer. I usually love their products. Unfortunately, the service has gotten poor in the New Lenox store. My orders are usually small and relatively simple. My last order (chicken Alfredo) was online. Ordering went smoothly. Upon pickup 30 minutes later, I was informed they ran out of fettuccine noodles. Granted, my order was one of the first that day. I would have to replace it with another noodle. Ok, fine. After another 30-minute wait, my chicken alfredo was complete. I went home and discovered they had forgotten the chicken. Seriously? No compassion from their young staff. If you love Aurellios Pizza, drive a few extra miles to Frankfort. Satisfaction is...
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