Burger King — Restaurant in New Market

We ordered online tonight which was easy enough. The problem arose when I picked up the order. I pulled up to the speaker box ordered a drink and another item and also let them know I was there for the online order as well. I was told to pull up. Okay everything is still good. Nope I was told that they didn’t have the one sandwich I ordered do I want something else instead. I said ok I will have to call the other person it’s his sandwich. The girl closed the window and I could hear her yell back they don’t know they have to call someone else. They came back said they could still make the sandwich just on a different bread and without one of the ingredients. Said okay and within a minute was handed my bag.

So part 2 of our issue. The sandwich ordered was supposed to have extra sauce and jalapeños and lettuce. All of which I was paying extra for none of which was put on the sandwich. The second issue my chicken sandwich was mostly breading I ordered extra mayo and extra pickles again neither were added to my sandwich but they did put spicy sauce on my regular sandwich. It tasted old and was so dried out. The mozzarella sticks that we ordered had all the cheese on the outside of the sticks. Maybe cooked a little too long….

Just an overall bad experience at...

Actually, you sent this without my visit ( I guess I had my location on for map directions when I was driving past) although my phone is set to not connect to routers.

But ... I recall the tasty Whoppers back when you char-grilled your burgers on site ... FRESHLY MADE TO ORDER!!

"2 all-beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun!!!"

Remember when the Burger King jingle meant something?? ... because it described a mouthwatering burger that really existed... and was superior to EVERY competitor.

To date, no one has made a better fast-food burger (To be fair, McDonald's and all others have also slipped ).

I dream of the day that Burger King decides to bring back their freshly made char-grilled Whoppers ... using the Original Recipe!

And insists on workplace excellence ... keeping fryers & grills clean and using good oil. Having a policy of well-trained & disciplined employees who are...

Yes! Yes! and Yes! Two thumbs up! We stopped here to get a quick bite to eat on our way back home from a long weekend away. Our first time in New Market. Service was top notch! Jason was our cashier and got our food for us. Can I just say he was not only on the ball over the top AMAZING! We definitely felt in good hands. He made us feel welcome, and took our order right away. Got the food together quickly, and asked all the right questions. Never had service like this before in a Burger King and we have eaten in a lot of Burger Kings, let me tell you. He is definitely management material! This guy deserves a second look at a position with more responsibility and better pay as he is definitely capable of doing more than what he's doing now. When we left he was in the dining room wiping down tables, even though there didn't appear to have been anyone sitting at them.Thank you Jason for making our stop...