I give restaurants three strikes before I don’t support them anymore but I am just beyond baffled by this Mc Donalds location. I’ve worked in fast food before and for a long time so I know it’s not hard to wrap your head around. This is this the first and only Mc Donald’s i’ve ever had a negative experience at and it seems like i’m waisting my money every time. I have a six year old daughter with a dairy allergy and EVERY SINGLE TIME she’s had to miss out on our Mc Donald’s family dinner night because they decided to put cheese on her HAMburger. It’s insulting for it to be wrapped up with a receipt taped to it specifying it has no cheese on it just to open it up and have not just one slice, but TWO. What’s the point of even having the customize option for the burger if the employee is just going to chose it for me. My six year old shouldn’t have to worry about dinner because employees aren’t capable kid reading. This isn’t the only negative experience Ive had at this ‘establishment’ I’ve pulled into the drive-thru and gave my mobil order code as directed, then told to pull forward to the LAST window. I pull forward and an employee try’s to charge me $20 for someone else’s meal. To literally prove I am picking up my mobile order they take MY phone walk away with it into the kitchen and closes the drive thru window. After a five minute wait of them having my UNLOCKED phone the supposed ’manager’ comes back with my phone and barks at me trying to blame me for his obviously untrained employees getting confused by pulling to the last window and not stopping at the first one to get my receipt. He then reads my order to me and read one medium two cheese burger meal as 12 cheeseburgers…he thought I ordered 12 cheese burgers. After taking back my phone and reading to them my order so they could understand they had me pull into a parking spot where I spent another 20 minutes waiting for my food. I guess i’ve learned my lesson and take my money else where, somewhere actually worth spending and maybe where they know what they’re doing.