C&A Seafood — Restaurant in New Orleans

Stopped in for some crawfish, a staple on my diet this time of the year and found their crawfish prices to be astronomically higher than the average. I believe they were almost $5/lb.. while elsewhere in the city, they were $2.40ish… I mean you talk abt 2 for the price of one. 2 lbs of the competitors for 1 lb of theirs… sheesh.

I got a pound and called it a day. I was with friends so we ordered a couple entrees, a few sodas & 3 lbs of crawfish in total. The bill came to well over $100. Upon checking out AT THE FRONT COUNTER, no one came to our table to TAKE the order. They young lady advised that there was a 20% GRATUITY for her simply taking the order… we questioned the policy and objected. At this point, she was unable to answer WHY this was the call for her simply doing her job and the 20% was removed. I am NOT above tipping, I get it, it’s the service industry blah, blah, blah… but tipping THAT MUCH on a counter order that I had to place and pick up… nahhhh that’s going a bit far. And to boot, when she asked another store worker for clarity, he was unable to answer either.

The food was OK, probably would’ve tasted better had they not tried to heist us for our coins with the price of the crawfish and the 20%...

The staff here are VERY rude! It was my first time ordering here and I placed a phone order. When I got to the place, the cashier (a man) told me my price and proceeded to give me my food. Once I heard the price, I’m thinking to myself they must have gotten something wrong. When I saw my meal, it was not what I had ordered. I told the cashier that there must have been a mix up over the phone, because my order was wrong. He told me that he was not going to change the order because it was “already made”. He said I still had to pay. I told him no of course. He got an attitude and said he wasn’t going to fix my order. Y’all….all I had was a hot sausage poboy. I asked for it on a bun, and they gave it to me on a 12inch! What I’m gone do with that!? The sandwich could have easily just been cut in half. Why would I pay $19 when WHAT I ORDERED was only $9 ?! If you want good service, don’t go here go...

This place is a scam. The prices were exorbitant and unjustified. I found the additional $36 "convenience fee" charged to our party of five to be completely unwarranted. There was no service provided beyond ordering our food at the register and taking out our own food. ($40 for 2 pounds of shrimp, $56 for 5 pounds of crawfish, $10 for a Heineken) We were able to get a refund when we double checked the receipt and luckily had not gotten our food yet. It felt like nothing more than an opportunistic attempt to take advantage of customers. Customers deserve transparency and fair pricing...