Jack Rose — Restaurant in New Orleans

I didn't eat here but we did try to use the cool, quirky space for photos for a family wedding. We agreed with the owner ahead of time on our use of the space and we were initially delighted with how accommodating they were. However, as we were finishing up taking photos, the dinner manager (I didn't catch his name before he ran away but I have included a photo of this man) decided to yell at the bride to get out. Not the groom or bridal party or any of the groomsmen, the bride. On her wedding day. He didn't ask how many shots we had left on our list (it wasn't many), he didn't try to find a compromise, he didn't seem able to read the room whatsoever. He just escalated from 0-100 immediately, embarrassed himself, and rushed away. We were running a few minutes behind but the solution isn't to yell at a bride on her wedding day, my man.

It was 5:05pm, nobody was waiting to be sat—the place was empty aside from our party—and if the manager had given us 5-10 more minutes, or communicated calmly that he needed the space clear, we would have been done with photos and out of his way. As it was, he left an awful taste in all our mouths as he fussed like a child and hurried away, leaving his poor host team to deal with our group of dismayed bridesmaids and groomsmen—not great behavior for a manager. He seemed unable to handle the situation with any sort of tact and refused to even attempt to accommodate us. It really seemed like he just wanted to cause a scene, and that's what he did.

If I walked into a restaurant where I had a reservation and saw a bridal party taking pictures, I wouldn't freak out and leave, utterly incensed—I would congratulate the couple and wait patiently to be seated, happy to see folks celebrating. I've worked in food service for over ten years and I know the way we were treated just is not how you help people have a good time and celebrate life, and isn't that what restaurants like Jack Rose, in a city like New Orleans, are supposed to be for? Extremely weird and unsettling experience here. If you're looking to be treated with a modicum of basic human understanding, or if you expect professionalism from restaurant staff, find anywhere else to go because Jack...

For a couples' date night, Jack Rose in New Orleans delivers a lively ambiance, but the seating arrangement dampens the experience. The tables are packed tightly, making it impossible not to overhear neighboring conversations—a challenge for those seeking a more private dining atmosphere.

While the ambiance and service at the restaurant were pleasant, the menu items fell short of the expectations set by their online presentation. The dishes, while flavorful, lacked the wow factor promised by the vibrant photos and detailed descriptions on their website. The discrepancy between online allure and actual delivery left us wishing for more options as the online favorites were not menu options. Seemed it was a scaled-down menu.

The food offered a mix of hits and misses. The arancini balls had fantastic flavor but lacked structure, making them difficult to eat. The added balsamic glaze was off-putting. The macaroni and cheese was a standout dish—rich, creamy, and perfectly executed.

The short rib, while flavorful, featured an unconventional addition: a baked blue cheese ball. While not unpleasant, it felt out of place atop the dish. However, the late-night bread pudding we took to-go was a revelation—comforting, indulgent, and thoroughly enjoyable.

Cocktail lovers will appreciate the sugar cane Knob Creek Old Fashioneds, which were expertly balanced and delicious.

Overall, Jack Rose offers a unique dining experience with great drinks and some memorable dishes, but the close quarters and a few culinary missteps might leave you considering other options for a more relaxed, romantic outing.

We would return with a large party as this place has a wonderful vibe and looks to be the place for a...

DO NOT RECOMMEN/HORRIBLE CUSTOMER SERVICE- YOU CAN GO SOMEWHERE BETTER: Visiting New Orleans for a bachelorette trip we were drawn to the jack rose restaurant for their disco ball themed fish bowl drink. After sitting down and ordering a large enough drink for our entire group to share (a group of 6 people total) we informed our server our intentions were to only drink that evening. That was immediately not well received. The manager was sent over and our experience went from good to bad. I have never been so quickly disrespected before- not only did the manager make a point to make snarky comments about our lack of eating she also took it upon herself to inform the group that you “EAT at a restaurant.” No where on our reservation booking did it specify a food or beverage minimum. Nor did it clarify that a $100+ drink for a group of 6 was not a sufficient enough purchase for the table. When I tried to explain to her we were here for the experience and would be out within an hour I was glared at before she turned and walked away. I also personally pulled our server to the side and explained to him the group would sufficiently tip him for his time and our “lack of eating” and this was still not taken well either- to the Point where other serves were walking by and glaring at us.. making the bride-to-be feel extremely uncomfortable. ALL IN ALL I would not recommend this restaurant based on the complete lack of respect my group received. Customer service was severely low and if you have any sense of self respect I would show this restaurant what they...