Pj's has one staff member in the Howard-tilton location that is the single worst customer service provider I have ever met. She talks on the phone, ignores people, and takes her sweet time doing dumb stuff like stocking when the like is WELL over 5 deep. She doesn't ask before she makes things (wrong), she doesn't know how to answer questions, and she doesn't tell you what she is out of until AFTER you pay. I want you to know I have had enough bad experiences with this woman and I will not purchase anything while she is working because she is god awful. She wouldn't tell me her name, but she is working this min (4:38 pm on Sunday 10/26). I watched 3 other people give up and...
Read moreI have come here SO many times in hope that it would be good this time around and 100% of the time without fail my food is FROZEN on the inside. This last time I went, three people in a row asked for their food to be re-heated. I thought at this point the owner or someone would figure out what the problem is but I think the rich kids that work here couldn’t give less of a flying f what they are serving. I desperately wish I had another coffee shop in walking distance because this...
Read moreI’ve been to this pjs many times trying to give them a chance. The coffee is fine but they often take a long time making it. Every time I get a food item at this location it is literally frozen solid inside. It’s to the point where my friends and I have an ongoing joke that the food is going to be freezing. The service is not good most of the employees are spoiled college kids. Go here if you want mediocre coffee but don’t get...
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