PJ's Coffee — Restaurant in New Orleans

This review is LONG overdue! I ordered two cups of coffee and a muffin on December 6 to have delivered through an app. When I received my order, one cup was large, and the other was small. I immediately called to have my order “corrected“ the young lady who answered the phone was very pleasant and polite; she told me that she’d have the manager call me. To my surprise, my call was returned in less than 5 minutes. I explained my story to the manager and mentioned that I couldn’t leave my job to pick up my coffee, especially since it was “their error.” She patiently and politely took my work address and said she would personally deliver it to me. In just a few minutes, she arrived with a large cup of coffee in hand. The best part of this long story I’m sharing is that I was completely WRONG! My original order was, in fact, CORRECT! The manager (I feel so bad, but I forgot her name) NEVER argued, raised her voice, or got rude towards me at ANY point in the entire process. Instead, she patiently showed me where I went wrong in my order process. When I offered to pay her, she gracefully declined any payment or a tip! This lady made my day, not because she didn’t take additional money but because she showed me that there are still some wonderful people in this cruel world. It’s been two or three weeks since it happened, and I still think about the kindness and patience this manager showed me! She is a wonderful human; she could have easily told me I was wrong and hung up the phone or never called me back. She and her staff fulfilled my original order CORRECTLY the first time. They owed me NOTHING but still went above and beyond to satisfy me. Thank you so much to the manager that worked on December 6...

Great place. Glad coffeehouses are coming to the area.

This location is in the heart of New Orleans East, righhhttttttt across from where the Plaza used to be, so you already know...

I've re-connected with lots of folks just visiting this location. This is quite a popular spot for folks that live in NOE. I've transacted business here & I've been a lookey-Lou and I see others do the same. The tables and chairs are positioned so that you can have a brief meeting or just be alone... love the versatility of this place.

The ambiance was great. Friendly helpful folks were here to assist me with my drink & beverage choice. I found pricing to be fair & in line with the normal PJ's pricing. The quality of food & drinks are standard for PJs and this made the visit all the better. I felt like I wanted to do a refill of my drink and grab another snack.

There's a private lot, but it fills up QUICKLY!!! But the good thing about it is that there's always a space to park; someone is always coming & going.

I love the expansion that's happening in this area... Kudos to the owner & her staff!!!!!

#visitedduringcovid...

The coffee shop itself is a beautiful space however drinks are inconsistent. I order the same thing every time and it taste different based on who makes it. Long drive they wait times, but staff seems uninspired and lacks the ability to multi task. My personal favorite is the girl who was restocking in the middle of Monday morning rush - should have been done Preshift or restocked the night before so that she could have been making beverages. After running a PJs coffee shop and this was back in high school even my staff knew how to do more that one task at a time to get beverages out to clients and previous shift stocked ahead this isn’t something done right when you open. You should be ready for your customers!! Great place to go if you want to wait 30+mins in line with only 2 ppl ahead to get a drink that might be made correctly. Please train your staff so that we can fully enjoy...