it’s a shame to be writing such a terrible review, but I have to be completely honest. My mom went for dinner tonight with four of my aunts and got drugged. She had one drink, ordered a second, had a sip of it, and started to feel violently ill. She went in the bathroom, throwing up, confused, crying, and shaking. She was unsure of her surroundings and what was happening to her. we took the food to go and left the restaurant immediately to take her to the hospital. She was dazed and confused and had no idea what was happening. She clearly had been drugged. I called the restaurant and asked for the manager to kindly let him know that this is what happened and to please watch the cameras or watch the bar because something is going on there. He laughed at me, refused to help me, said that these type of things don’t happen at his restaurant and made it a joking matter. I told him that I was not looking to make a spectacle out of anything, I just wanted to let him be aware of what was going on in their establishment. I also did not accuse any of the staff there for doing this, as it could have been anyone sitting by the bar. These types of things happen even in restaurants where you wouldn’t imagine they would take place. I definitely will be getting in touch with the owner as I know him from my neighborhood that I grew up with in Brooklyn to let him know that his staff was completely unresponsive and rude and refused to help and also let him know that this is what is taking place in his restaurant. I’m truly so disappointed. We are a long time customers of aunt butchies, from when they started back in the day in Brooklyn. it saddens me to have to write this kind of review, but the manager Angelo really pushed me over the edge. He was extremely rude and hung up on me, refusing to help me or say that this possibly could have happened in the restaurant. Please watch your drinks there and be careful. This is not a joking matter. Something terrible could happen to somebody if they are drugged and they are alone or don’t have the right people with them to take them...
Read moreI’m not big on reviewing places. I feel that one bad experience is not indicative of a place or its reputation. However I have to say that the experience that I had at this “Aunt Butchies” was probably the most offensive and hurtful I’ve ever seen, and it had nothing to do with the food. I’m a realist. I also work in the restaurant/food service business for many, many years. My wife and cousin and I and our two young children decided to stop by Aunt Butchies for some pastries. Once inside while waiting for our order we sat with the kids and had coffee and ordered some desert for the kids. While laughing and having a good time my wife noticed the younger “woman”/hostess or whatever she is start to dart around like a 5 year old with a smirk on her face whispering(but not REALLY whispering) to everyone she could get her hands on. My wife picked up on her annoying and obnoxious behavior and within seconds was able to make out that she was making fun ,pretty openly, of my wife and cousin for ordering desert at 1230 in the afternoon. Then continued to make remarks about their weight. Apparently this was “too early” to have desert and she continued to make fun of us. Now my wife and cousin aren’t the thinnest people in the planet. Needless to say my cousin left in tears. Not wanting to cause a scene in-front of the kids we left! Before we did I approached the owner and he played dumb and refused to acknowledge this “girls” disgusting behavior. All of a sudden his broken English got a lot worse. Look, like I said I’m a realest. I get people make comments about other people. I encourage anyone to think real hard before giving this place ANY business. Especially in this day and age. To be “shamed” and embarrassed like this was sad and hurtful. I will never set foot in this dump again. I realize it’s the new “Staten Island” hot spot but beware if you are packing a few extra pounds be careful what you order and be ready to be ridiculed and embarrassed by the size 2 ,Staten Island, skank bringing you to your seat. Thanks...
Read moreWe went to Aunt Butchies in Staten Island for my parents' anniversary. My parents had been there before and had enjoyed it. That was not the case this time. My dad and I had both ordered the veal parmigiana, which in the menu picture came with macaroni. When we received the food, it came with vegetables. No problem, mistakes happen. When my father told the waiter about the mistake, he said that that's how it "always" comes. So then we had to have a menu brought over and show them the picture. We were again told that the veal comes with vegetables, and then another waiter came over, we showed him the picture and they took the plates back and brought us veal with macaroni. Next came my seltzer. All I wanted was a plain club soda. The beverage they brought me was tinted pink. So, I called the waiter over. I showed him my drink and then put it next to my mother's seltzer, which was clear. His response should have been "I'll get you another one." Instead, he said "Sometimes that happens." and didn't move to take the drink away. It wasn't until I told him I wasn't drinking pink seltzer that he finally took it away and got me a clear club soda. What made it worse was that we could barely hear the wait staff. This was partly because of the masks, but the main reason was because there was a birthday party in the back room filled with loud, rude, obnoxious stereotypes that apparently thought they were at ladies' night at the bar instead of a family restaurant. And the staff did nothing about it. They didn't even bother closing the doors to the back room to muffle the sound. We were halfway through our meal when my mother caught the eye of a waitress and complained about the noise, and the waitress finally closed the doors, muffling the cacophony. And, to wrap things up, we were charged more for using a credit card, like this was a gas station instead of a restaurant. That is mentioned no where, and if we had known, we would have brought cash. Very...
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