Burger King — Restaurant in New York

Topic: Trio Order An online order was placed and checked three (3) to ensure items were accurate. Additional items were added to the online order to be picked up at the drive thru window. Religious commitment does not allow me consumption of pork or pork products. Thus, it was clearly stated to remove the pork bacon from the bacon cheese burger. To no surprise the bacon on the bacon cheeseburger was not removed, and the added free and included were removed. The supervisory staff at this location need to monitor the staff preparing orders both to dine inside and pickup at the window. I stopped ordering from this location some time ago, due to the reoccurring above mention reasons, but decided to give it another try. Regardless of who is employed from one timeframe to another, accuracy of service is...

Go elsewhere if you’re hungry in the area. Their app says there’s indoor dining but in actuality there isn’t. Only way to place an order is through their app or go through the drive thru. After you order on the app, you have to pick up your order at the drive thru window. Yes you read that right. There are no signs saying that’s where you have to pick up your food. There was also no notification from the app saying your order was ready. So there I was, standing in the drive thru lane waiting for my turn. After getting my food, I went to the outdoor eating area. It had clearly not been swept, tables cleaned, or trash emptied, in quite some time. It was a terrible experience. Why not let people enter the restaurant, place their...

The staff members are friendly and the quality of food served here is impressive. However, this location would greatly benefit from a thorough cleaning, as the floors feel sticky and there are bits of food scattered on the ground. The condition of the bathrooms is also concerning and could use significant attention.

Additionally, I would advise against parking in the lot, as there is a towing service that appears to be very active and is seemingly ready to tow any vehicle without warning. This practice raises legal questions, and I noticed that the name of the towing company is prominently displayed near the dumpsters. It's unfortunate, as these issues detract from what could be a fantastic...